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Manages strategic reseller relationships in Malaysia, driving joint business planning, partner training, product demonstrations, channel program adoption, pipeline growth, and revenue. The role requires executive relationship-building, sales leadership, CRM/PRM proficiency, cross-functional collaboration, and travel exceeding 50% of working time.

Own the UX direction for Neat’s ecommerce website and digital experiences. Establish web UX processes, standards, research practices, and design language; lead UX for product launches and the full ecommerce journey from browsing through checkout. Create user flows, wireframes, and high-fidelity designs while partnering with marketing, product managers, engineers, and senior stakeholders. Improve navigation, content architecture, and cross-platform experiences while building organizational alignment and design quality.

Architect and develop production-grade business systems across Salesforce, NetSuite, and integrated enterprise platforms. Build quoting, subscription, and entitlement engines; create automation pipelines and API integrations; establish architecture, security, documentation, and code-review standards; and translate commercial policies into scalable technical solutions. The role partners with Finance, Sales Operations, Customer Success, and product stakeholders while maintaining system reliability, auditability, observability, and production readiness.

Sell Neat's video collaboration products to SMBs across the Pacific Northwest. Own territory strategy, identify and develop new business, leverage regional network and events, feed market insight to product teams, mentor teammates, and iterate sales processes to support hyper-growth.

Manage APAC subscription services, including renewals, NaaS orders, and Pulse subscriptions. Maintain accurate subscription data through Salesforce and NetSuite reporting, Excel analysis, audits, and data hygiene. Coordinate renewal activities with Sales, Channel, Operations, partners, and distributors to prevent service interruptions. Support evolving processes and prioritize multiple tasks in a fast-paced environment.

Manage Neat’s strategic platform, application, consultant, and furniture partnerships across EMEA. Build executive relationships, develop alliance plans, collaborate with channel and sales leadership, identify and track opportunities, and drive joint marketing initiatives. Monitor partnership performance, provide leadership insights, and identify new collaboration opportunities based on industry and competitive trends. Fluency in English and German is required, along with strong presentation, communication, and relationship-building skills.

Designs product marketing assets for hardware and software products, including pitch decks, sales enablement materials, product stories, 3D renders, animations, and photorealistic environment visuals. Partners with product marketing, UX, marketing, product, and photography teams to translate complex positioning into compelling visual narratives. Establishes Product Marketing’s visual tone, guidelines, templates, asset library, and scalable design practices.

Develop and execute global corporate communications strategy, including executive and CEO communications, internal messaging, product launches, company milestones, virtual all-hands meetings, media relations, and PR agency management. Draft engaging content across multiple channels, support executive thought leadership, manage spokespeople, and assist with analyst relations. The role requires a strategic communications generalist who can operate independently in a high-growth, distributed technology company.

Manage strategic reseller partnerships across the Mid-Atlantic, driving pipeline, revenue, partner engagement, joint business planning, QBRs, training, demonstrations, enablement, incentives, marketing programs, and MDF opportunities. Build executive relationships, increase adoption of partner resources, and collaborate cross-functionally with sales, operations, support, and product teams. Extensive travel exceeding 50% is required.

Manages strategic reseller partnerships across the Pacific Northwest, driving engagement, pipeline, revenue, and adoption of channel programs. Responsibilities include joint business planning, quarterly business reviews, partner training, product demonstrations, incentive and promotional programs, marketing development funds, executive relationship building, and cross-functional collaboration. The role requires extensive partner travel exceeding 50% of the time and strong sales performance in the enterprise video collaboration industry.