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Provide exceptional client service to achieve boutique sales goals, develop and maintain long-term client relationships, manage CRM/client data and outreach, represent the Maison at social events, support in-boutique merchandising and displays, and travel as required.

Lead FP&A for Van Cleef & Arpels Americas, driving budgeting, forecasting, CapEx and cash flow management. Produce monthly/quarterly reporting and variance analysis, upload data into Gemini/Anaplan, partner with accounting for close and audits, maintain investment management systems, and provide financial guidance to brand and regional teams.

Support CRM-driven client acquisition, retention, and boutique performance across the Americas. Maintain data integrity, build dashboards and segments, analyze campaign and clienteling metrics, enable boutiques on CRM tools, and support high-touch client events and initiatives.

Lead all financial functions—reporting & accounting, FP&A, treasury, tax, compliance and internal controls—drive strategic planning, budgeting, forecasting and risk management; manage and develop finance teams; ensure regulatory and Group policy compliance; support profitability and growth as a senior business partner to the COO, Regional CFO and Brands.

Build end-to-end software solutions that operationalize ML and data capabilities: design backend services (Python, FastAPI), frontend interfaces (HTML/CSS/JS), REST APIs and microservices, maintain GCP deployments (Cloud Run, GKE), CI/CD pipelines, ensure compliance and governance, and collaborate with data teams to deliver production-ready applications.

Lead paid media planning and execution (digital and traditional), manage annual media budgets, oversee SEM, analyze performance using analytics tools, report insights to HQ and local management, collaborate with consumer insight and e‑comm teams, build supplier relationships, and coach junior team members.

Sell luxury watches and jewelry by developing customer contact plans, qualifying leads, presenting products, resolving customer queries, entering CRM data, supporting internal communications, meeting performance objectives, and continuously developing product and regulatory knowledge.

Provide exceptional, personalized customer service as a boutique ambassador: welcome visitors, present Maison history and products, achieve sales targets, handle after‑sales care, support daily boutique operations, and follow commercial policies and procedures.

Manage and grow a sales channel (direct, online, or retail) by developing strategies, identifying opportunities, setting targets, negotiating contracts, training partners, overseeing CRM and compliance, managing major contracts and performance metrics, and supervising junior colleagues while acting as a subject matter expert.

Join the B2B/Wholesale Digital Functional Team to drive Salesforce-based solutions: craft high-quality UX, advise on Salesforce best practices, shape and prioritize the product backlog, write user stories and acceptance criteria, coach Agile teams, liaise between development and functional stakeholders, and evaluate new technologies for omnichannel retail/wholesale.