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Coordinate customer implementations, maintain operating procedures, monitor service requirements and KPIs, and connect customers with Sales and Operations. Manage bookings, confirmations, onboarding, customer reviews, service issue resolution, workflow improvements, customer data, rates, and system configurations. Support forecasting, allocation management, technology adoption, and customer retention across freight-forwarding operations.

Support the sales team with freight forwarding quotations, tenders, proposals, rate requests, and customer solutions. Qualify leads, coordinate appointments and follow-ups, maintain CRM records and sales reports, and manage customer data, contracts, rates, and auto-rating information. Handle quotation requests from initial requirements and carrier selection through timely follow-up while coordinating with overseas offices. The role requires freight forwarding experience, strong communication skills, accuracy, customer confidence, and fluent Dutch and English.

Processes customs entry documents through the ABI system, obtains customs and government agency releases, maintains compliance documentation, monitors rejections and information requests, resolves discrepancies, and provides responsive customer service. The role requires brokerage experience, knowledge of customs regulations, tariff schedules, geography, and government agency requirements, along with strong communication, organization, analytical, multitasking, and problem-solving skills.

Processes customs entry documents through the ABI system, secures Customs and government agency releases, monitors rejections and information requests, maintains compliance documentation, resolves discrepancies, and supports customer service. The role requires brokerage experience, knowledge of customs regulations and trade terminology, strong organization, communication, analytical, and problem-solving skills, and the ability to manage deadlines and multiple priorities.

Manages global key accounts in automotive and industrial logistics, coordinating freight operations, rates, tenders, trade lanes, customer reporting, KPIs, systems, and cross-functional teams. The role supports customer relationships, new business opportunities, trainings, and operational performance across international country organizations and products, with backup support for Global Key Account Managers. Occasional travel is required.

Develop and manage new freight forwarding business across the UK, focusing on air freight with additional ocean freight opportunities. Build customer and stakeholder relationships, identify prospects, arrange meetings, negotiate rates, develop solutions, support onboarding, and achieve sales targets. Collaborate with sales, branch management, and operations teams while securing profitable business and maintaining strong service quality.

Coordinate air and ocean import shipments from document processing through customs clearance, cargo collection, warehouse check-in, and final delivery. Responsibilities include authorizing deliveries, following up with truckers, approving freight invoices, processing carrier charges and debtor/creditor transactions, preparing payment vouchers, and tracking discrepancies for compliance. The role requires customer and supplier communication, freight-forwarding knowledge, administrative accuracy, time management, and the ability to meet deadlines under pressure.

Generate and qualify B2B logistics sales opportunities, prepare freight quotes and competitive pricing, manage CRM pipelines and forecasts, and collaborate with sales, pricing, operations, product, and marketing teams to convert prospects, support onboarding, drive cross-selling, and grow profitable customer relationships.

Develops new business and manages existing logistics accounts across freight forwarding services. Responsibilities include preparing bids and quotations, conducting sales visits, managing territories, quoting freight costs, following up on leads, supporting clients and suppliers, monitoring market trends, maintaining CRM records, and reporting sales activity. The role requires knowledge of freight forwarding procedures and compliance with customs, IATA, TSA, FMC, and other regulations.

Coordinate air and ocean import shipments from documentation and customs reporting through cargo clearance, warehouse delivery, and final transportation. Responsibilities include authorizing deliveries, monitoring storage timelines, coordinating subcontractors and truckers, approving freight invoices, processing charges and payments, and maintaining discrepancy records. The role requires strong administration, customer communication, attention to detail, time management, and familiarity with freight forwarding procedures.