Top Tech Jobs & Startup Jobs

Partner with functions to drive P&L clarity, cost efficiency, working capital improvements, forecasting and AOP preparation. Build KPIs, dashboards, SOPs, and support automation to scale finance processes while performing monthly variance and cash cycle analyses.

Manage and monitor live chats and tickets (delivery, refunds, exchanges, returns, product), handle L2 escalations, perform quality audits, maintain escalation trackers, mentor and train agents, refine canned responses, and share performance reports to drive SLA adherence and process improvements.

Lead end-to-end hiring for corporate roles: source across job boards, referrals, and consultants; conduct initial high-signal screens assessing cultural fit; manage recruitment dashboards and metrics; partner with hiring managers; and own candidate experience through offer and onboarding to minimize drop-outs.

Execute on-brand visual assets across digital, social, performance marketing, website, CRM, retail, packaging, and POS. Adapt master creatives into multiple formats, support campaigns and launches, maintain visual standards, coordinate with teams and vendors, and deliver high-quality work within tight timelines.

Handle customer queries via chat, monitor social media complaints, coordinate with delivery partners, update internal databases, gather customer feedback for teams, escalate issues, follow SOPs, and work rostered six-day shifts to ensure customer delight.