Coordinates administrative support for Healthy Families programs, including record security, database support, referrals, quality assurance, reporting deadlines, documentation, and contract-compliant file maintenance. Requires strong written and verbal communication, self-direction, adaptability, a high school diploma or equivalent, and two years of customer service or office support experience.

Leads program compliance, audit and external review preparation, internal file reviews, policy and procedure updates, contract and grant compliance, accreditation standards, staff training administration, and development of program handbooks and manuals. Serves as a primary contact for quality assurance audits and advises leadership on compliance requirements and service standards.

Coordinates program support, departmental communications, records, correspondence, forms, deadlines, documentation, and contract-compliant files. Provides assistance for agency-wide compliance audits and related administrative needs. The role requires accurate formatting, grammar, organization, attention to detail, and minimal-supervision work in a child and family services nonprofit environment.