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Lead and grow a team of Account Executives selling FedEx Digital Solutions into third-party ecosystems. Drive pipeline health, deal design, forecasting, CRM compliance, and cross-functional collaboration to meet revenue and growth targets while coaching and developing AE performance.

Lead end-to-end onboarding for enterprise customers: run discovery, design solutions, configure and integrate systems, manage escalations, adopt AI-driven workflows, and ensure fast customer value and successful go-lives.

Own end-to-end delivery of complex enterprise SaaS implementations ($200K-$1M+ ACV). Serve as primary relationship owner for multiple accounts, lead project planning, scope and risk management, drive executive governance, provide technical solution guidance on integrations and APIs, manage data migration and UAT, and mentor delivery teams to ensure on-time, on-budget go-lives and successful handoffs to Customer Success.

Support product marketing across FedEx Digital Solutions by developing messaging, positioning, sales and customer-facing materials, and case studies. Partner with Product, Sales, Enablement and cross-functional teams to translate technical product capabilities into clear value stories, build market/customer understanding, and support vertical and portfolio priorities (commerce, visibility, trade, data, developer tools).

Lead technical design workshops and architect end-to-end integrations and data migrations for enterprise Rocketlane implementations. Translate business requirements into implementable integration and configuration designs, produce technical specs and migration plans, advise on integration platforms and authentication patterns, and mentor internal implementation teams.

Lead and grow a team of Account Executives selling FedEx Digital Solutions into Healthcare and B2B enterprise accounts. Drive hiring, coaching, pipeline and forecast management, deal design, CRM compliance, cross-functional collaboration, and C-level relationship building to meet revenue and growth targets.

Lead and build FedEx Digital's release communications function: translate technical product changes into clear customer and commercial messaging, create scalable processes and governance for many releases, coordinate cross-functional launch readiness, produce customer-facing content (release notes, emails, KB, FAQs), and own incident communications to minimize surprises and support business outcomes.

Support product marketing for FedEx Digital Solutions by developing messaging, positioning, sales enablement materials, case studies, and market insights across digital, data and industry solutions. Collaborate cross-functionally with Product, Sales, Content and Legal to translate complex product capabilities into clear customer value stories.

Lead end-to-end delivery of complex enterprise SaaS implementations ($200K–$1M+), owning customer relationships for multiple accounts. Manage project planning, governance, integration architecture, data migration, UAT, and executive stakeholder alignment. Provide technical solution guidance, mentor delivery teams, drive risk mitigation and delivery profitability, and ensure smooth handoff to Customer Success with outcome-based success metrics.

Lead end-to-end onboarding for enterprise customers: run discovery, design solutions, configure systems, build integrations, manage escalations, collaborate with Product and Engineering, and adopt AI-driven workflows to accelerate value and scale professional services.