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Lead multiple external customer implementations from planning through go-live. Manage project scope, deliverables, schedules, risks, issues, stakeholder expectations, status reporting, and team transitions while meeting revenue and completion targets. Collaborate across teams to ensure timely, high-quality outcomes and maintain customer satisfaction. The role requires project management experience, strong communication and organizational skills, healthcare or IT familiarity, and up to 10% travel.

Own and expand revenue across existing health system accounts through strategic account planning, consultative discovery, cross-selling, upselling, executive relationship management, QBRs, ROI presentations, and accurate Salesforce forecasting. The role sells large healthcare revenue cycle management technology deals, collaborates cross-functionally on tailored solutions, represents the company at industry events, and requires travel throughout the Northeast region.

Architects, deploys, and enhances secure, scalable Azure cloud environments using Terraform and infrastructure as code. Leads Azure landing zone architecture, governance, automation, CI/CD integration, self-service enablement, cloud optimization, and compliance with healthcare security standards. Supports cloud operations, troubleshooting, on-call availability, and team training, including GitHub Copilot and Azure MCP Server adoption.

Leads enterprise AI architecture strategy, standards, governance, and roadmaps across products, platforms, data, and business processes. Guides solutions involving generative AI, agentic AI, RAG, machine learning, automation, cloud platforms, and AI infrastructure. Partners with executives and technical teams on architecture reviews, security, compliance, scalability, and cost optimization; mentors senior engineers and provides hands-on leadership through prototypes and critical problem resolution.

Designs and executes manual and automated testing across applications, APIs, databases, data platforms, and integrated systems. Builds QA automation frameworks, validates data quality, manages test environments, supports CI/CD test integration, tracks defects, and performs root cause analysis. Collaborates with Agile engineering teams on sprint planning, releases, and process improvements while testing healthcare technology platforms and regulated workflows.

Designs, builds, deploys, and maintains production AI solutions and infrastructure, including agentic AI, generative AI, MLOps, DevOps, automation, model management, and performance monitoring. Integrates AI systems with existing applications, supports model training and deployment, applies DevSecOps practices, and collaborates with business, product, data, and technical teams. The role also develops scalable healthcare automation capabilities using cloud, analytics, and machine learning technologies.

Develop and maintain cloud-based healthcare revenue-cycle software, build new features, modernize applications, perform code reviews and automated testing, address security vulnerabilities, troubleshoot production issues, and improve system performance. Collaborate with developers, product owners, support teams, and project leadership while applying Agile, CI/CD, TDD, and software development best practices.

Own and expand revenue across existing health system accounts by developing territory and account plans, identifying cross-sell and upsell opportunities, leading consultative discovery, managing C-suite relationships, conducting business reviews, and maintaining accurate Salesforce forecasts. The role partners with Customer Success, Product, and Solution Strategy teams, presents ROI-focused proposals, represents the company at industry events, and sells complex healthcare revenue cycle technology deals.

Lead multiple complex customer implementations for enterprise and strategic clients. Manage project plans, scope, deliverables, timelines, risks, issues, stakeholder expectations, status reporting, and go-live forecasts. Coordinate cross-functional teams, facilitate transitions, maintain customer satisfaction, and ensure projects meet contractual, revenue, and completion objectives. The role requires knowledge of information technology, healthcare, and revenue management, with up to 10% travel.