Impact you will makeFinThrive’s Customer Onboarding team is responsible for the successful implementation of solutions that transform revenue management for our clients. Our end-to-end revenue management platform brings a complete set of market leading solutions to financial teams that creates a 360-degree view of financial performance across all stages.The Senior Project Manager is responsible for the timely management of multiple, complex implementations to ensure speed to value for Enterprise and Strategic customers.
What you will do
• Lead multiple, complex external customer implementations, ensuring project deliverables included in the engagement contract are completed timely with customer satisfaction
• Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track
• Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks
• Establish, socialize, manage, and maintain the project plan with internal and external stakeholders
• Collaborate with various teams to ensure quality deliverables are completed timely
• Be accountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on track
• Provide weekly status reporting to customers, management team, and internal staff
• Facilitate smooth transitions between teams to provide a holistic customer experience
• Remain knowledgeable of changes in information technology, healthcare, and revenue management
What you will bring
• Bachelor’s Degree in related field
• 5+ Years of Project Management experience
• Excellent written and verbal communication skills
• Strong organizational, analytical, and problem-solving skills
• Exceptional business acumen
• Ability to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environment
• Demonstrated ability to work in a team environment that requires quick turnaround and quality output
• Developed skill in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and Outlook
• Travel up to 10%
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.
FinThrive’s Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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Skills Required
- Bachelor's degree in a related field
- 5+ years of project management experience
- Excellent written and verbal communication skills
- Strong organizational, analytical, and problem-solving skills
- Exceptional business acumen
- Ability to prioritize workload and work effectively with minimal supervision
- Ability to manage multiple projects concurrently in a matrix environment
- Ability to work in a team environment with quick turnaround and quality output
- Intermediate knowledge of Microsoft Excel, PowerPoint, Project, and Outlook
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What We Do
FinThrive is a healthcare technology company providing revenue cycle management solutions for healthcare providers. Its platform integrates patient access, charge integrity, claims management, contract management, revenue recovery, and advanced analytics. Through connected data, embedded artificial intelligence, automation, and operational insights, FinThrive helps organizations streamline financial workflows, improve revenue performance, reduce costs, support regulatory compliance, and enhance the patient financial experience.
