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Leads JCB North America's customer and product support strategy for dealer sales customers. The role manages product support teams, dealer capability, parts and service revenue, profitability, customer satisfaction, equipment uptime, technical issue resolution, forecasting, and performance reporting. It requires extensive construction or heavy equipment experience, leadership across geographic territories, commercial and financial acumen, and strong dealer and customer relationship management. The position is based in Texas and requires 50% travel.

Leads plant-wide learning and development for JCB’s manufacturing operations. Develops training strategy, onboarding, technical qualification, leadership development, instructional materials, and train-the-trainer programs. Partners with Operations, HR, Quality, Engineering, and Safety to address workforce capability needs, maintain compliance, measure effectiveness, and support employee growth. Manages trainers, training records, vendors, metrics, audits, and continuous improvement initiatives in an onsite manufacturing environment.

Inside Sales Representative responsible for handling inbound and outbound inquiries, recommending construction and agricultural equipment, providing quotes and product information, processing orders, following up on leads, and closing sales. The role builds customer relationships, maintains CRM records, coordinates equipment delivery, resolves concerns, and provides sales updates. Candidates should have inside sales or parts/service sales experience, strong communication and customer service skills, CRM and Microsoft Office proficiency, and the ability to manage priorities independently and collaboratively.

Handles inbound and outbound sales inquiries, recommends construction equipment solutions, provides product and pricing information, processes orders, follows up on quotes and leads, and closes sales. Builds customer relationships, resolves concerns, coordinates equipment delivery, maintains CRM records, reports sales activity, and stays current on products and industry trends.

Executes and optimizes paid search, paid social, and PMAX campaigns across Smartly.io, Google Ads, and Meta Ads Manager. Responsibilities include campaign setup, tracking and conversion QA, bid and budget optimization, creative testing, performance reporting, dashboard maintenance, attribution analysis, and cross-functional coordination with marketing, creative, Salesforce, and agency teams. The role also supports automation, AI-enabled optimization, process documentation, and continuous improvement for B2B paid media programs.

Participate in engineering projects improving product performance, quality, safety, efficiency, and manufacturing processes. Analyze operational data, support process optimization, automation, root cause investigations, and corrective actions. Collaborate with manufacturing, supply chain, operations, and product development teams, present recommendations to leaders, and develop technical and leadership skills through structured opportunities.

Sells parts and service solutions for JCB construction equipment. Responsibilities include establishing and maintaining customer accounts, inspecting equipment, recommending repairs and service solutions, qualifying leads, preparing equipment and financing quotes, managing customer relationships in a CRM, meeting sales goals, and maintaining professional development. The role requires mechanical aptitude, equipment maintenance knowledge, customer relationship skills, sales ability, computer proficiency, and a valid driver’s license.

Leads the design, development, simulation, integration, and testing of propulsion systems for heavy construction equipment. Responsibilities include creating component specifications, conducting system-level analyses, collaborating with multidisciplinary engineering teams, ensuring standards compliance, driving hydraulic system improvements, and mentoring junior engineers. The role requires strong mechanical engineering expertise, CAD and simulation proficiency, technical leadership, and experience with off-highway or heavy equipment propulsion systems.

Generates new equipment-sales opportunities, qualifies customer needs, manages leads and quotes, supports outside sales representatives, and meets sales goals. Assists customers with credit applications, financing documentation, lender coordination, and deal tracking through delivery. Maintains CRM records, supports social media lead generation, provides pipeline forecasts, and collaborates with sales, service, parts, finance, and management teams.