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Provides customer service and administrative support for assigned accounts from order entry through delivery and issue resolution. Enters and reviews orders, responds to customer inquiries, monitors open orders, coordinates with manufacturing and logistics teams, communicates updates, resolves discrepancies, and ensures customer requests are completed accurately and promptly.

Leads commercial financial and sales reporting, forecasting, budgeting, variance analysis, ROI and cost modeling for U.S. operations. Partners cross-functionally with Finance, Sales, and Operations to translate complex data into actionable insights, improve processes, optimize costs, and connect business decisions to financial outcomes. Builds reporting routines, reconciles data sources, supports planning, and drives initiatives from analysis through execution and closure.

Drives commercial growth by securing and converting product specifications among architects, designers, specification writers, and facility planners. Builds strategic relationships, provides product and application guidance, collaborates with sales and distribution partners, tracks opportunities and conversions in CRM, manages merchandising, delivers presentations and training, attends industry events, and provides market feedback. Requires travel, public speaking, a valid driver’s license, and field selling experience.

Drives commercial growth by securing and converting Wilsonart product specifications. Builds relationships with architects, designers, specification writers, and facility planners; provides product and application guidance; tracks opportunities and conversions in CRM; manages merchandising and displays; delivers presentations and training; represents the company at industry events; and collaborates with sales, distribution, and fabrication partners.

Drives commercial growth by securing and converting product specifications across an assigned territory. Builds relationships with architects, designers, specification writers, and facility planners; provides product and application guidance; tracks opportunities in CRM; supports merchandising and displays; delivers presentations and training; attends industry events; collaborates with sales and distribution partners; and provides market feedback. Regular territory travel and occasional lifting of product samples are required.

Drives commercial growth by securing and converting product specifications within an assigned territory. Builds relationships with architects, designers, specification writers, and facility planners; provides product and application guidance; tracks opportunities and conversions in CRM; supports merchandising and displays; delivers presentations and training; represents the company at industry events; and collaborates with sales, distribution, and fabrication partners. Regular territory travel and occasional lifting of product samples are required.

Manage and grow a sales territory by developing sales plans, forecasting pipeline, prospecting new customers, maintaining existing accounts, and promoting decorative surfacing and building products. Build relationships with fabricators, contractors, dealers, builders, architects, and designers; coordinate with internal teams; maintain Salesforce records; conduct customer visits; attend trade events; and travel throughout the territory.

Promotes and sells decorative surfaces, cabinet hardware, and building products across a designated territory. Develops new and existing customer accounts, creates demand among fabricators, cabinet and millwork businesses, dealers, contractors, and builders, manages sales pipelines, forecasts performance, documents activities in Salesforce, and builds relationships with customers and internal teams. Conducts daily customer meetings and travels within the territory, including some overnight travel.

Leads global digital commerce, web, mobile, and e-commerce technology initiatives within Corporate IT. Oversees digital architecture, platform development, analytics, integrations, application delivery, governance, project execution, vendors, and international resources. Partners with Sales, Marketing, Product Management, and regional teams to improve customer experience, revenue processes, and operational efficiency. Champions generative AI, intelligent automation, and agentic AI adoption while ensuring security, scalability, compliance, and responsible governance.

Answer customer inquiries via phone and email, enter and manage orders using 10-key data entry into internal systems, support daily order management, and perform general office/customer service tasks.