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Leads SMC’s Program Management organization and customer program portfolio from award through development, validation, manufacturing launch, and sustaining production. Establishes governance, processes, financial controls, metrics, risk management, and cross-functional execution standards. Oversees customer relationships, resource capacity, program recovery, continuous improvement, and team development while ensuring programs meet schedule, cost, quality, scope, and contractual commitments.

Supports medical manufacturing projects from quotation through mold, equipment, and process development, validation, pilot builds, customer approval, and transfer to manufacturing. Designs and reviews molds, tooling, automation, fixtures, and manufacturing processes; develops timelines; manages quality and financial deliverables; conducts testing and DOE; resolves technical issues; prepares validation documentation and Device Master Records; and provides post-release manufacturing support.

Strategic, hands-on HR partner for multi-site operations. Lead employee relations, compliance, talent management, performance and compensation programs; supervise and develop HR staff; manage workers' compensation and OSHA compliance; analyze HR metrics and drive engagement and retention initiatives.

Drive market planning, business development, and customer relationship activities. Prepare presentations, quotations, and sales documentation; support trade shows, invoicing, dispatch, and QMS updates. Collaborate with internal teams, visit customers and plants for technical support, and maintain quote/order logs.