Top Tech Jobs & Startup Jobs

Manage end-to-end customer renewals, retention, negotiations, and incremental revenue for public-sector accounts. Build trusted customer relationships, create account plans, maintain pipeline and CRM accuracy, forecast commercial performance, coordinate internal and partner resources, and position business application, consulting, and outsourcing solutions. The role requires collaboration with sales, product, legal, marketing, and account teams while serving state and local government customers.

Examines taxpayer records and financial data to identify tax and fee revenue deficiencies. Reviews returns and prior audits, verifies records, calculates assessments, documents adjustments, explains findings, answers taxpayer questions, and conducts conferences with taxpayers or representatives. The role requires research into tax laws, scheduling examinations, clear communication, and travel as needed. Accounting education and knowledge of state and local taxation are preferred, with certain certifications or accounting credits required for Alabama or Louisiana assignments.

Leads client software implementations from requirements gathering through configuration, integration, testing, troubleshooting, training, and transition. Develops implementation plans, timelines, documentation, and technical specifications while collaborating with clients, developers, QA engineers, and internal stakeholders. Provides subject matter expertise, resolves complex technical issues, supports knowledge transfer, and contributes to continuous improvement across gov tech implementations.

Analyzes California sales tax permit and payment data to identify anomalies and potential misallocations. The role researches taxpayer business activity, develops investigation leads, coordinates with senior audit staff, communicates with businesses and tax preparers, gathers supporting documentation, and prepares written facts for sales tax misallocation petitions. Strong analytical, research, communication, computer, and documentation skills are required.

Provides adult library services, including reference assistance, reader advisory, technology education, collection maintenance, programming, outreach, and digital content support. Supervises and trains volunteers, collects departmental statistics, promotes library resources, supports daily operations, and responds to patron needs and emergencies. Requires an MLS or equivalent, strong communication and customer service skills, Microsoft Office proficiency, and flexibility for evening or weekend work.

Provides advanced technical support and troubleshooting for multiple SaaS products, serves as an escalation point, manages support tickets, and collaborates with engineering, QA, and product teams. Leads support initiatives, documents issues and solutions, improves processes, assists with installations, analyzes customer trends, and mentors junior staff. Requires strong communication, de-escalation, independent problem-solving, technical documentation, and system administration skills.

Leads day-to-day QA activities and mentors team members while developing and executing manual and automated testing strategies. Defines quality metrics, promotes testability and defect prevention, analyzes testing data, conducts exploratory and performance testing, performs root-cause analysis, and coordinates testing across teams. Requires experience with Selenium automation, software testing, test planning, defect reporting, and performance tools such as JMeter, HP LoadRunner, or StormRunner.

Administers and secures on-premises, virtualized, and Azure cloud infrastructure across a large county network. Responsibilities include incident response, outage troubleshooting, lifecycle management of compute and storage systems, security compliance, documentation, asset inventory, project implementation, and cross-functional IT support. The role also requires on-call participation, technical diagramming, ServiceNow ticket management, and maintaining Windows, Active Directory, Microsoft 365, identity, virtualization, and hyperconverged infrastructure environments.

Greet and assist customers at a Self Service Office, direct them to appropriate services, support transactions, troubleshoot kiosk and customer-care issues, communicate with BMV staff and telephone support, and report ongoing problems to the supervisor. The role requires strong communication, organization, attention to detail, multitasking, and proficiency with Microsoft Office and Excel. It is a part-time, customer-facing position requiring extended standing and frequent public interaction.

Leads fulfillment and field service operations by monitoring SLAs, prioritizing workflows, resolving operational issues, and supporting cross-functional teams. Builds reporting and data governance systems, analyzes performance, inventory, and transaction trends, and develops forecasting models. Recommends process improvements, oversees software acceptance and QA, coordinates installations and system changes, and presents strategic recommendations to leadership. The role also manages stakeholder relationships, supports fulfillment staff, and occasionally visits manufacturing facilities.