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Provide IT project governance and oversight from request through closeout. Validate project status and deliverables, ensure compliance with policies, review project documentation, mentor and train project managers, liaison with IT management and steering committees, monitor portfolio risks and progress, and update governance policies and procedures.

Lead design-focused system analyst responsible for defining design standards and UI patterns, creating navigation flows, mockups and prototypes, researching design trends, delivering projects on time and mentoring the design team on usability and coding standards.

Provide first-line technical support via phone: answer inquiries, resolve issues (passwords, account info, browser/Adobe/connection problems), create knowledge articles, log calls in CRM, use IVR/ACD, and meet team targets.

Curam V6 Certified Developer responsible for full lifecycle development: requirements through functional design, development and testing. Work with Curam Enterprise Framework and Solution Modules, using JavaScript and IBM Websphere. Social enterprise management experience required.

Provide desktop technical support for Windows and Microsoft Office environments, resolve hardware/software issues, image and set up computers, perform minor repairs and DoD wipes, maintain installation records, and update documentation and processes.

Develop and document COBOL code and screens per State specifications. Participate in requirements gathering, design documentation, test planning, unit and system testing, implementation, and production support. Follow State coding and documentation standards.

Design and lead .NET enterprise application architecture using ASP.NET MVC, Entity Framework, WCF/Web API. Ensure API and application security, performance tuning, and code profiling. Work with SQL Server, TFS, batch scheduling, logging, and integrate front-end using Angular/TypeScript, HTML5/CSS. Collaborate with BA, developers, DBAs, architects, and PMs in Scrum/Agile teams.