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Analyze, configure, support and maintain client applications; participate in installations, training, and needs analysis at client sites; provide customer support and deliver training sessions. Maintain client versions and ensure solutions align with architecture and client needs.

Support proposal managers by assembling, formatting, and drafting RFP/RFI/RFQ responses. Maintain proposal intranet (Dynamics O365/SharePoint), manage filing systems, conduct research, translate documents, prepare corporate/administrative sections, and handle routine RFI/RFQ tasks and renewal letters using templates and proposal tools.

Lead strategic business development for GIRO's paratransit and fixed-route transit lines by identifying market opportunities, building executive relationships, defining product positioning, supporting sales pursuits, and representing GIRO at industry events to advance long-term growth in public transit and emerging mobility markets.

Analyze existing application ecosystem and dependencies, define target application and data architectures, document interfaces and constraints, perform gap analyses, specify functional and non-functional requirements, produce architecture artifacts, collaborate with stakeholders and security experts, and provide concrete recommendations to guide SI/TI evolution.