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Leads AI transformation programmes for local government clients, managing project lifecycles, budgets, resources, risks, governance, stakeholder engagement, and multiple technical workstreams. Acts as the primary client contact, coordinates implementation teams, produces reporting and project documentation, supports requirements gathering and consultancy, oversees benefits realization, and contributes to PMO improvement initiatives. The role involves delivering GenAI solutions across web, phone, and email channels using PRINCE2 Agile and Scrum methodologies.

Leads AI development across product and implementation projects, combining hands-on C#/.NET development with client requirements capture, technical design, solution assessment, and delivery leadership. Implements Azure-based Generative AI solutions using LLMs, RAG, and Agentic AI; mentors developers; coordinates backlogs, sprints, code reviews, testing, and QA; and supports secure, scalable cloud delivery across Azure, Power Platform, and Microsoft 365.

Lead organisational change and adoption for AI transformation projects across local government and education. Responsibilities include developing change strategies, stakeholder engagement plans, communications campaigns, training materials, change champion networks, benefits tracking, readiness assessments, resistance mitigation, and post-implementation transition. The role collaborates with delivery teams and client stakeholders to align change activities with AI solution rollouts and achieve sustained adoption.

Design and deliver enterprise AI solutions using Microsoft cloud technologies. Develop .NET software, build prototypes, QA releases, debug across environments, produce technical documentation, and support engineering process improvements within agile teams.

Provide technical leadership and client-facing requirements capture; translate business processes into technical designs; hands-on development in C#/.NET, Azure and React; implement generative AI features (LLMs, RAG, Agentic AI); mentor developers; lead sprint planning, backlog refinement, code reviews and QA; support Azure, Power Platform and M365 cloud-first delivery.

Lead AI transformation programmes for local government using PRINCE2 Agile and Scrum. Coordinate technical teams, manage budgets, risks, governance, stakeholder engagement, reporting, documentation, and benefits realization while acting as primary client contact and steering group representative.

Lead organisational change for AI implementations across public-sector clients. Design and deliver change strategies, stakeholder engagement, communications, training, readiness assessments, adoption tracking, benefits realisation, and support transition to business-as-usual alongside delivery teams.