Top Tech Jobs & Startup Jobs

Manage a portfolio of SaaS customers to drive satisfaction, retention, and growth. Identify expansion opportunities, coordinate program activities, collaborate with delivery teams on projects, pilots, renewals and expansions, and contribute product knowledge to inform roadmap. Attend on-site customer meetings and quarterly HQ planning; maintain a flexible schedule and travel as needed.

Lead platform engineering and operations for a portfolio of applications: oversee teams, drive modernization, refactoring, automation, standardize architecture and coding practices, establish testing and review processes, mentor product managers, and manage risk, resources, and documentation to improve reliability and reduce maintenance overhead.

Manage a portfolio of EHS and sustainability customers to drive adoption, retention, and measurable value. Build stakeholder relationships, create success plans, identify renewals/expansions, coordinate cross-functional teams to resolve issues, and proactively monitor customer health and adoption to ensure long-term success.

Monitor and troubleshoot server infrastructure, respond to alerts, perform root cause analysis for incidents, collaborate with L3/network/DB teams, mentor junior engineers, and document findings to improve uptime and performance.

Support end-to-end IT, DevOps, and software development projects: create/maintain project plans, identify and mitigate risks, assist technical task breakdown, coordinate releases, develop QA/testing strategy, and report progress to stakeholders to ensure timely, budgeted delivery.

10-12 week summer internship supporting customer success and account growth in a SaaS environment. Assist with customer communications, research and data analysis, coordinate meetings and programs, prepare presentations and reports, participate in customer calls, and support cross-functional projects while learning Benchmark's platform.

Drive adoption and bookings for Operational Safety and High-Risk solutions by leading demos, shaping product requirements and roadmap, enabling go-to-market campaigns, developing growth assets, supporting onboarding and customer success, and representing the company at industry events.

Develop and maintain customer-facing Tableau reports, collaborate with customer service and development teams to scope and model data, ensure data accuracy, analyze complex datasets, and communicate actionable insights to stakeholders.

Lead frontend and backend development efforts for web application frameworks. Troubleshoot, optimize performance, integrate systems, mentor junior developers, participate in architecture and release processes, and collaborate with QA and cross-functional teams.

Serve as the technical delivery owner for subscriber-facing integrations and AI implementations. Lead technical discovery, design API/SSO/HRIS/ETL integrations, deploy Agentic AI automation, manage project scope and stakeholder communications, produce documentation and reusable implementation artifacts, and collaborate with Engineering/Product to operationalize AI capabilities.