Top Tech Jobs & Startup Jobs

Manage and nurture B2B client relationships to ensure satisfaction and retention, handle issue resolution, upsell/cross-sell, oversee contracts, analyze performance metrics, and drive continuous improvement.

Own and stabilize behavioral measurement foundations across digital and backend systems. Lead instrumentation governance, QA, and event health monitoring; define metric dictionaries, funnels, and end-to-end journey blueprints; partner with Engineering and Data to implement data contracts and enable reusable journey measurement and diagnostics.

Drive non-core sales with Sales Channels by scoping ICT needs, designing cloud and streaming solutions (Apache Kafka/Confluent), producing proposals, supporting pre-sales, coordinating implementations, providing market feedback, and leading people and process improvements.

Lead and advocate process transformation by linking CX, IT, Network and Business. Drive process governance, standards, and enablement for a 300+ process community. Lead process architects to design end-to-end processes, service blueprints, and improvement plans using VOC/VOE/VOP. Facilitate workshops, benchmark best practices, define KPIs/maturity guidelines, and ensure improvement releases realize financial and CX benefits.

Manage and monitor JPA and utility accounts (pole rental, power, water, misc.) for North Luzon. Ensure timely billing, settlement, reconciliation, record management, and prevention of service disruptions. Coordinate with business units and providers, perform data analysis and reporting, and support process automation.

Perform advanced statistical analysis and data mining on large datasets, build predictive models, produce dashboards and automated reports, collaborate with stakeholders to translate business needs into data pipelines and insights, ensure data governance and knowledge transfer.

Design and maintain scalable data pipelines and ETL, analyze large datasets with statistical methods, build predictive models, ensure data quality and governance, and translate insights into dashboards and stakeholder-ready reports.

Monitor and maintain fixed core, transport, and access networks 24/7 using network management and OSS tools. Detect KPI threshold alarms, dispatch incidents to resolution teams, support backend and environmental systems, and provide status broadcasts to communications management.

Lead CAPEX controls reviews, monitoring, analytics, and provide insights for capital expenditures. Support projects, process improvements, non-BAU operations, quality assurance, risk and EUL reviews, PPE/depreciation benchmarking, asset counts, and fixed asset accounting consultancy.

Lead and execute internal audits across Globe Group, support CAE/COE in risk assessment and audit planning, ensure compliance with internal controls and regulatory requirements, coordinate with external auditors, coach audit teams, and deliver value-adding advisory services and special projects.