Top Tech Jobs & Startup Jobs

Provides technical support for staff by troubleshooting hardware, software, network, peripheral, and access issues. Configures and deploys computers, printers, routers, and related equipment; manages accounts, permissions, licensing, updates, and technical asset inventory. Supports virtual classroom and conferencing tools, monitors internet stability, and helps maintain cybersecurity. Requires strong problem-solving, patience, communication, and 1–3 years of hands-on technical support, desktop support, or system administration experience.

Make outbound calls to prospective and existing customers, explain products and services, generate and track leads, maintain call logs, schedule follow-ups, understand customer needs, and coordinate with internal teams to support lead conversion.

Evaluate and redesign IT workflows using ITSM/ITIL best practices to improve efficiency and automation. Collaborate with IT teams and stakeholders, ensure compliance with standards, and produce data-driven reports on process performance.

Evaluate and improve IT workflows using ITSM/ITIL frameworks, design and implement processes, collaborate with cross-functional IT teams to drive automation, ensure compliance with standards, and produce efficiency reports using tools like Excel and Visio/BPMN. Night shift role.