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Leads healthcare program enrollments from qualified referral through intake, Medicaid approval, enrollment, and post-enrollment handoff. Conducts home and center visits, manages CRM and EHR documentation, educates prospective participants and families, coordinates with referral sources and internal teams, presents cases for enrollment decisions, closes sales, and supports enrollment representatives. The role is accountable for monthly home-visit and participant-enrollment goals while providing subject matter expertise and maintaining accurate, timely enrollment processes.

Supports assisted living occupancy and sales goals by coordinating tours, prospect follow-up, CRM records, move-in paperwork, resident orientation, occupancy reporting, and apartment readiness. Serves as a liaison among prospective residents, families, referral partners, and internal departments. Assists with marketing events, promotional materials, dining room coverage, and meal service. Requires strong organization, communication, customer service, Microsoft Office and CRM skills, plus a current driver’s license.

Supports high-volume, full-cycle recruiting from sourcing and candidate screening through interviews, offers, pre-employment checks, onboarding, and orientation. Posts jobs, manages ATS and HRIS records, develops sourcing strategies, coordinates interviews, supports hiring managers, ensures employment-law compliance, prepares recruiting metrics, and participates in job fairs. The role requires strong communication, organization, recruiting knowledge, and proficiency with recruiting systems and Microsoft Office.

Supports accurate and timely payroll processing through data entry, timekeeping reviews, audits, reconciliations, payroll and benefit updates, reporting, recordkeeping, and employee issue resolution. Works with HR, Benefits, Finance, managers, and employees while maintaining confidentiality and compliance with payroll laws and organizational policies. Assists with payroll training, audits, year-end activities, payment programs, and process improvements.

Develops and executes sales and marketing plans for an assisted living community. Responsibilities include meeting census and sales goals, conducting tours, managing referrals and community outreach, coordinating admissions, maintaining sales reports and CRM data, overseeing advertising and marketing budgets, conducting competitive analysis, and training staff on sales processes. The role also supports dining service coverage and requires regular driving to referral sources.

Provides administrative and front desk support across departments, including call handling, scheduling, mail processing, data entry, filing, scanning, copying, inventory and supply ordering. Maintains conference rooms, office equipment, records, postage reports, and breakroom supplies. Communicates with clients, families, agencies, vendors, and staff; responds to emergencies; protects confidential information; and supports organizational policies and procedures.

Provides front-desk reception and customer service for residents, families, visitors, vendors, and staff. Answers multi-line phones, manages mail and office supplies, supports managers with projects, protects confidential information, and assists with meal-service coverage, resident orders, dining-room preparation, and cleaning. Requires professionalism, composure, sound judgment, and a high school diploma or equivalent.

Manages business office administration for a senior living community, including payroll, accounts payable and receivable, deposits, financial reporting, employee and resident records, benefits documentation, onboarding, background checks, vendor statements, office supplies, and front desk coverage. Provides customer service to residents, families, employees, and vendors; supports tours, events, dining coverage, and occasional manager-on-duty responsibilities.

Directs sales and marketing activities for an assisted living community, including census growth, referral development, outreach, tours, follow-up, admissions coordination, advertising, competitive analysis, CRM management, reporting, budgeting, and sales training. The role builds relationships with prospective residents, families, healthcare professionals, and community organizations while supporting resident services and dining operations.

Support community occupancy goals by coordinating move-ins, conducting tours, maintaining CRM records, producing occupancy reports, assisting marketing and events, liaising with residents/families and internal teams, and providing dining support. No direct supervisory responsibilities.