Payroll Assistant

Payroll Assistant - Full Time

Are you detail-oriented, organized, and passionate about helping employees have a positive workplace experience? We're looking for a Payroll Assistant to join our team and play an important role in ensuring employees are paid accurately and on time. This is a great opportunity for someone who enjoys working with numbers, collaborating across departments, and providing exceptional customer service.

The Payroll Assistant supports the Payroll Team in the accurate, timely, and confidential administration of payroll processes. Responsibilities include payroll data entry, timekeeping reviews, payroll audits, payroll and benefit changes, payroll reporting, and responding to employee payroll inquiries.

Working closely with managers, department leaders, Human Resources, Accounting, Benefits, and employees, the Payroll Assistant helps ensure payroll information is accurately processed and maintained in compliance with company policies and applicable federal, state, and local regulations. This role is essential to delivering a seamless payroll experience and supporting the overall success of our team members.

Why Join Us? Join a collaborative and supportive team where your attention to detail, problem-solving skills, and commitment to service make a meaningful impact on employees across the organization every day.

Benefits Include: 

• Medical Insurance - HDHP or PPO (Full-time employees only)
• Vision/Dental/Life Insurance  (Full-time employees only)
• Health Savings Account with Company Match  (Full-time employees only)
• Flexible Spending Account
• Company matching 403(b) Plan
• Paid Vacation  
• Personal, Sick and Holidays  
• Paid Volunteer Program
• Total Care EAP (Employee Assistance Program)

*These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions. 

*Bethesda reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Assist the Payroll Team with the accurate and timely processing of payroll.
• Enter and maintain payroll information in the payroll system following established approval processes and procedures.
• Review and reconcile payroll earnings and other payroll-related information each pay period.
• Process payroll and benefit additions, changes, and deletions accurately and timely.
• Review timekeeping and payroll information submitted by managers and department leaders to identify errors, omissions, or discrepancies.
• Audit payroll and employee information entered into the payroll system to ensure accuracy and completeness.
• Research and assist with resolving payroll discrepancies and employee payroll issues.
• Serve as a resource and point of contact for routine payroll questions and respond to payroll inquiries promptly and professionally.
• Provide payroll reports and information as needed each pay period and upon request.
• Communicate effectively with managers, department leaders, Human Resources, Benefits, Finance, and employees to ensure accurate information is exchanged and payroll issues are resolved.
• Assist with payroll-related employee transactions, including new hires, changes in status, pay changes, terminations, deductions, and other updates.
• Assist with payroll orientations and training for managers and other employees regarding timekeeping and payroll procedures and systems.
• Assist with maintaining and administering payroll-related programs, including PayCard or similar payroll payment programs, as assigned.
• Assist the Payroll Team with payroll-related administrative duties, including employment verifications, unemployment, filing, scanning, copying, emailing, and maintaining records.
• Maintain accurate and organized payroll documentation and records.
• Safeguard confidential employee, payroll, compensation, and personal information.
• Assist with payroll audits, reconciliations, year-end activities, and other compliance-related requests.
• Understand and follow applicable federal, state, and local wage and hour laws, payroll requirements, and organizational policies.
• Participate in special projects, process improvements, and other duties as assigned.

Organizational Expectations

• Demonstrate consistent support of Elevation Senior Services’ mission, vision, and values.
• Maintain confidentiality and discretion in accordance with HIPAA and organizational standards.
• Adhere to all organizational policies, procedures, and regulatory requirements.
• Participate in required meetings, training, and continuous improvement initiatives.
• Maintain professional and respectful communication with employees, leaders, and external contacts.
• Provide responsive and courteous customer service to employees and organizational leaders.
• Demonstrate accountability, reliability, and attention to detail in the performance of assigned responsibilities.

Managerial Breadth/ Scope of Job

This position has no direct supervisory responsibilities.

• High school diploma or GED required.
• Minimum of two years of payroll experience preferred.
• Experience working with a payroll or HRIS system required or strongly preferred.
• Paycom or other comparable payroll system experience preferred.
• Knowledge of federal and state payroll laws, wage and hour requirements, and payroll procedures preferred.
• Experience with timekeeping systems preferred.

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and meet payroll deadlines.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong written and verbal communication skills.
• Ability to communicate effectively with employees and leaders at all levels of the organization.
• Strong interpersonal and customer service skills.
• Ability to remain professional and composed when handling sensitive or stressful situations.
• Ability to maintain strict confidentiality and safeguard employee and payroll information.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
• Ability to learn and effectively use payroll, timekeeping, HRIS, and other business systems.
• Ability to identify discrepancies, research information, and assist with problem resolution.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to read, write, and communicate effectively in English.

Physical Demands and Working Conditions

• Work is generally performed in a typical office environment.
• Requires prolonged periods of sitting and working at a computer.
• Requires extensive keyboarding and use of computer equipment.
• Requires the ability to communicate effectively by telephone, email, and in person.
• May occasionally require lifting or moving office materials weighing up to 20 pounds.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.