Supports client development and relationship teams by preparing bids and proposals, coordinating cross-functional inputs, managing client requests, tracking opportunities, and maintaining accurate Salesforce records. The role involves scheduling meetings, following up on open items, ensuring pricing and project details are accurate, and developing client-facing relationship management skills in a B2B market research environment.

Manages B2B client relationships and supports revenue growth within a market insights division. Responsibilities include coordinating proposals, statements of work, client meetings, project documentation, QBR materials, CRM updates, opportunity reports, and client SOPs. The role collaborates with sales and delivery teams, identifies risks, supports client retention, and contributes to revenue-generating activities and portfolio growth.

Manage supply plans and sample-frame requirements for online research projects, ensure timely responses, maintain margins, audit project supply daily, mentor junior staff, cultivate vendor partnerships, and coordinate with Operations to meet quality, budget, and customer satisfaction goals during US business hours.