Leads overall YMCA branch operations, financial performance, staff development, fundraising, membership and program growth, facility and aquatics oversight, safety compliance, strategic initiatives, and community partnerships. Manages a multimillion-dollar budget, develops leaders and volunteers, cultivates donors and board members, and represents the YMCA across the community.

Supports membership growth and retention by leading member service, enrollment conversations, community engagement, and partnership development. Trains, supervises, and mentors 25 part-time staff; resolves member concerns; coordinates events and workshops; and assists members seeking financial assistance. The role promotes YMCA values, strengthens community relationships, and supports organizational membership goals.

Supervise daily pool operations, ensure aquatic safety, model positive behavior, assist Aquatic Director with hiring, training, scheduling, staff meetings, certifications, and community engagement to support program excellence.