Manages Sales Operations and Client Success, including lead response, HubSpot data quality, team leadership, client onboarding, documentation compliance, retention, reporting, and revenue improvement projects. Partners with the Chief Revenue Officer, Strategic Accounts, and Operations to maintain efficient processes, healthy client relationships, and consistent service standards.

Supports the CFO with financial reporting, account reconciliations, working papers, financial statements, tax compliance, budgeting, forecasting, and business planning. Manages the complete accounting cycle and bookkeeping for JORI’s Philippines entity, assists with month-end and year-end close, supports CARM reporting, and improves accounting systems and procedures. The role requires a CPA, strong analytical and organizational skills, accounting software experience, and knowledge of Canadian tax regulations.

Coordinates international ocean import and export shipments, including client and carrier communication, documentation, insurance, quoting, tracking, billing, vendor task approvals, and export-control compliance. Maintains client and carrier relationships while ensuring accurate, efficient freight processing. Requires logistics experience, marine insurance and Incoterms knowledge, strong communication, attention to detail, and problem-solving skills. CargoWise experience, customs broker licensing, CIFFA certification, and DG Ocean certification are preferred.