Design, implement, and manage scalable, secure GCP infrastructure and Kubernetes clusters using IaC (Terraform/Deployment Manager) and CI/CD. Operate Kafka, Elasticsearch, and MongoDB in production, implement observability and security best practices, and collaborate with cross-functional teams to optimize cost and reliability.

Own evaluation and quality for an LLM-powered AutoQA product: translate customer rubrics into precise instructions, run evaluation experiments, build golden and synthetic datasets, create LLM-as-judge pipelines, validate retrieval/tool-calling/speech components, and make actionable recommendations while collaborating with customers and the AI team.