Are you excited by the idea of architecting and managing cloud infrastructure that powers complex web applications and data processing systems?
Can you design and implement scalable, secure, and cost-effective solutions using Google Cloud Platform services?
And can you do all of this while maintaining operational excellence and reliability?
Then don't wait another minute to apply!
Kaizo aims to actively guide employees towards achieving their goals and making an impact at their companies.
We are building a performance development platform for customer support teams that leverages gamification and AI to improve operational efficiency, elevate teams' performance and retention with actionable goals. We are a product-led, fast-growing SaaS company with a diverse team and a globally active customer base.
Kaizo is leveraging gamification and machine learning to make the daily work experience for customer support agents more engaging, fun and productive.
We run our entire infrastructure on Google Cloud Platform, managing Kubernetes clusters that handle 200+ million events daily, with data flowing through Kafka streams and being stored in Elasticsearch and MongoDB.
Our cloud architecture is designed around GCP best practices to create a resilient, auto-scaling infrastructure that supports our microservices ecosystem and data processing pipelines.
🗓️ What are your 12 labours here?Designing and implementing cloud infrastructure solutions in a fast-paced startup environment
Managing and optimizing GCP services
Building Infrastructure as Code using Terraform and implementing CI/CD pipelines with Github actions
Working with development teams to architect scalable, secure, and cost-effective cloud solutions
Monitoring system performance, implementing observability solutions, and ensuring high availability across all services
Analyzing infrastructure needs, suggesting improvements to our cloud architecture with freedom to implement innovative solutions
Implementing and maintaining security best practices to ensure a secure and protected cloud environment, including IAM policies, network security, and compliance frameworks
3+ years of professional experience with Google Cloud Platform services and cloud infrastructure management
Strong experience with Kubernetes, Docker containerization, and orchestration at scale
Experience managing and scaling Kafka clusters, Elasticsearch deployments, and MongoDB instances in production environments
Proficiency with Infrastructure as Code tools (Terraform, Deployment Manager) and CI/CD pipelines
Experience with monitoring and observability tools (New relic, Logging, APM solutions)
Knowledge of networking, security best practices, and cost optimization in cloud environments
Experience working within cross-functional teams, collaborating with Product Managers, developers, and DevOps engineers
BS/Masters degree in Computer Science, Engineering, or equivalent experience
An office right in the heart of Amsterdam
Great office gear: MacBook, tools, desks, chair — there's something for everyone
Flexible schedule, remote work (within the EU time zone) whenever needed
Fun workations (2019: Tuscany, 2020: Zoom 😢, 2021: Portugal, 2022: Italy) & open holiday policy
Skills Required
- 3+ years of professional experience with Google Cloud Platform services and cloud infrastructure management
- Strong experience with Kubernetes, Docker containerization, and orchestration at scale
- Experience managing and scaling Kafka clusters, Elasticsearch deployments, and MongoDB instances in production environments
- Proficiency with Infrastructure as Code tools (Terraform, Deployment Manager) and CI/CD pipelines
- Experience with monitoring and observability tools (New Relic, Logging, APM solutions)
- Knowledge of networking, security best practices, and cost optimization in cloud environments
- Experience working within cross-functional teams, collaborating with Product Managers, developers, and DevOps engineers
- BS/Masters degree in Computer Science, Engineering, or equivalent experience
What We Do
Kaizo is an AI-powered Workforce Performance Management (WPM) platform specifically designed for customer support teams. By combining artificial intelligence with gamification, Kaizo helps organizations improve agent productivity, engagement, and quality assurance, providing leaders with full visibility across conversations and actionable insights to scale customer service operations effectively.
