Manages commercial insurance programs, renewals, claims, audits, exposure reporting, policy documentation, compliance, and loss-prevention initiatives across multiple entities and locations. Partners with brokers, carriers, TPAs, Finance, Operations, HR, Safety, and Legal to improve coverage, manage risk, monitor losses, maintain accurate records, and control insurance costs. Requires strong analytical, organizational, communication, and advanced Excel skills, with Power BI experience preferred.

Leads all park operations through three Operations Managers, overseeing safety, staffing, scheduling, labor, guest service, budgets, KPIs, and operational performance. Partners with cross-functional teams to resolve issues, improve efficiency, and manage emergencies, peak seasons, and special events. Maintains operational standards across attractions, transportation, security, guest services, and facilities while developing leaders and ensuring exceptional guest experiences.