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Lead end-to-end product design for ChargeLab’s EV charging ecosystem, from research and prototyping to shipping. Build and maintain design systems, create wireframes and visual designs for Android, iOS, and web, run user research, measure design effectiveness, and collaborate with product and engineering to deliver high-quality products.

Own end-to-end product design for EV charging experiences across drivers, site hosts and partners. Conduct user research, prototype, build wireframes and visual designs, create and maintain design systems, partner with product and engineering, measure design effectiveness, and drive product launches and improvements.

Lead and scale charger deployment and operations programs, own internal reporting and support processes, drive process improvements using data, coordinate cross-functional projects, expand partner networks, and develop consistent customer-facing support content to improve operational performance and customer experience.

Lead and scale charger deployment and O&M programs, maintain internal reporting, streamline processes using data-driven root cause analysis, manage cross-functional projects and partner networks, improve customer support experience and content, and drive operational improvements for large-scale EV charging deployments.