Top Tech Jobs & Startup Jobs

Oversee regional QA for call centre operations: monitor processes, evaluate calls, coach agents and team leaders, produce QA reports and scorecards, identify trends, conduct calibrations, investigate complaints, and ensure compliance with policies and regulations.

Hunt and close new B2B accounts for smart mobility SaaS: prospecting, cold calling, presenting solutions, tailoring pricing, exceeding sales targets, forecasting, and using CRM to track activity.

Provide professional in-house customer support for a vehicle telematics SaaS platform: train customers, resolve complaints, respond across channels, identify upsell opportunities, and compile daily productivity reports.

Provide technical support for Cartrack applications and related hardware/software: troubleshoot issues, install/configure systems, monitor performance, document procedures, train users, collaborate on IT projects, and perform ad-hoc tasks.

Manage after-sales team to meet KPIs, improve cross-department coordination, optimize operational processes, boost customer satisfaction and retention, handle escalations, and produce weekly/monthly reports while training and leading staff.

Monitor and troubleshoot IoT devices (GPS/sensors) in customer vehicles, resolve connectivity issues, support customer service with advanced technical inquiries, coordinate with field technicians, escalate unresolved issues, and maintain records of incidents and resolutions.

Lead brand and community marketing in the Philippines: develop and execute brand strategy and campaigns, run community and event activations, collaborate with sales for lead generation and retention, analyze performance to optimize initiatives.

Generate new B2B business through prospecting and presentations, close deals, exceed monthly targets, manage client relationships and pipelines, maintain CRM records, prepare sales forecasts, and travel locally to meet clients.

Serve as primary B2B contact handling inbound/outbound calls and email, provide first-level technical support, monitor fleet repairs, investigate non-streaming units, coordinate escalations, and drive customer retention, upsell, and cross-sell activities.

Lead and manage a telesales team in the Philippines to hit KPIs, coach agents, ensure correct lead handling, maintain CRM hygiene, run reporting, collaborate with Marketing/Sales, and improve conversion and compliance.