Top Tech Jobs & Startup Jobs

Lead a CS1 onboarding team and manage the operational relationship with an outsourced BPO partner. Coach frontline associates, enforce SLAs and quality standards, monitor onboarding KPIs, resolve bottlenecks, maintain SOPs and dashboards, and run partner business reviews to ensure consistent patient experience across internal and outsourced teams.

Lead and build Daybreaks national government sales function targeting VA, DoD, Medicaid, correctional, tribal, and public health systems. Develop GTM and contracting strategies, manage pipeline and forecasting, pursue RFPs/contract vehicles, recruit and coach a government sales team, and partner cross-functionally to drive adoption and reimbursement. Own CRM accuracy, reporting, and executive presentations to scale public-sector revenue.

Lead and scale Daybreak's post-sale account management function: build and manage a high-performing team, own strategic enterprise partnerships, drive renewals/expansion and net revenue retention, oversee onboarding/adoption and customer outcomes, establish scalable processes, KPIs and reporting, and collaborate cross-functionally to inform product and go-to-market strategy.

Lead end-to-end social content strategy and production to grow Daybreak's brand and audience. Develop repeatable content franchises, produce high-quality videos/photos, publish across platforms, engage community, track KPIs, and iterate based on performance while ensuring compliance with healthcare, legal, and brand standards.

Lead post-sale strategic partnerships and enterprise account growth. Manage $200K+ contracts, support onboarding and implementation, drive retention and expansion, coordinate cross-functionally, and scale processes to improve operational efficiency and customer experience.

Lead forecasting, financial modeling, and analytics infrastructure to inform leadership decisions. Build dashboards, translate data into executive recommendations, and drive cross-functional initiatives end-to-end using SQL, R/Python, Excel, and AI-enabled workflows.