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Develop and execute communications and change management strategies for USCIS/DHS, guiding stakeholder engagement, training, and phased deployments. Create public-facing and executive messaging, ensure Plain Language and Section 508 compliance, apply Prosci/Lean Agile/SAFe approaches, and use tools like Adobe Creative Suite, Microsoft 365, and Mural to drive adoption and continuous improvement.

Provide on-site Local TSM administration for the USCG OPC program at Austal USA: manage deficiency records, support dock/builder/acceptance trials, maintain deployable ETC database, develop trial card reports, coordinate TSM upgrades/testing with Navy/USCG, ensure ATO compliance, maintain Security+ certification, and report status to Project Manager and COR.

Lead federal financial management projects supporting IAAs/IRWAs for USCG CG-835. Serve as contractor Key Personnel, manage a small analyst team, drive process improvement and agile adoption, optimize SharePoint/Power Platform workflows, produce status and strategic reports, and ensure compliance with federal financial policy and DHS/USCG requirements.

Provide expert guidance and hands-on support for NSF MREFC funding applications and Major Facilities lifecycle reviews. Develop and review PEPs, WBS, cost estimates, IMS, risk registers, governance and operations plans; support readiness reviews, ICRs, cooperative agreement structuring, templates, and training for project teams and stakeholders.

Serve as the primary contractor liaison to USCIS leadership, providing executive program oversight for immigration verification initiatives. Lead cross-functional teams, manage budgets and staffing, scale Agile practices, produce strategic roadmaps, perform technology assessments (including AI), oversee end-to-end delivery, and ensure compliance with executive orders and SAVE/E-Verify integration.

Lead end-to-end project management for USCIS programs using Agile and traditional PMBOK methodologies. Facilitate cross-functional stakeholder engagement, develop roadmaps, maintain governance and Agile artifacts, manage risk, track performance, and support testing, integration, deployment, and post-deployment evaluations.

Provide on-site COR support for the U.S. Coast Guard OPC program: perform cost/price analyses, IGCE/RFP/ECP development, contract administration (CPARS, discrepancy reports, invoices, closeouts), CAC review, market research, reports/trackers, and other acquisition documentation. Support COR/ACOR with technical and financial evaluations and prepare presentations and memoranda.

Perform advanced analytics and predictive modeling to optimize USCIS field operations. Build dashboards, forecast workloads, track KPIs, conduct impact analyses, run deterministic and probabilistic models, support testing cycles, and advise on IT/AI enhancements to improve staffing and operational efficiency.

Provide on-site ILS, outfitting, and configuration management support for the USCG Offshore Patrol Cutter program. Prepare reports and presentations, track outfitting status and equipment validation, participate in physical configuration audits, coordinate with shipbuilder and supply chain, and support contract reporting and invoice validation.

Provide SharePoint development, administration, and data management for the USCG OPC Program Office. Build and maintain SharePoint sites, workflows, dashboards, and document repositories; produce metrics and reports; validate historical data; support reporting, meeting coordination, and program decision-making while complying with DHS/USCG security and access requirements.