Administer and improve hybrid IT infrastructure across VMware, Windows Server, Azure, Cisco networking, datacenter, backup, security, and disaster recovery environments. Troubleshoot incidents, manage virtualization and network systems, support patching and vulnerability remediation, maintain documentation, assist users, and contribute to modernization, migration, compliance, and technology refresh projects.

Leads cross-functional new product development and introduction projects within the PMO. Responsibilities include building integrated schedules, managing dependencies, risks, issues, resources, decisions, forecasts, governance, corrective actions, and executive reporting. The role coordinates technical, operational, manufacturing, supplier, quality, service, installation, and commercial readiness across geographically distributed teams. Success requires influencing without direct authority, resolving conflicts, creating structure amid ambiguity, and improving project management practices.