Job Purpose
The System Administrator ensures reliability, security, and continuous improvement of QubicaAMF’s hybrid IT infrastructure. The role is primarily focused on VMware virtualization, Windows Servers and networking. We are looking for a hands-on professional with 3–5 years of experience, strong troubleshooting skills and a proactive, service-oriented mindset. Ensures the reliability, security and continuous improvement of the company’s IT infrastructure, supporting systems, networks and datacenter services across the organization
Key Responsibilities
- Administer Windows Servers and Azure virtual machines in a hybrid environment.
- Monitor infrastructure availability, performance and capacity; troubleshoot incidents and service disruptions.
- Supporting patching systems, security hardening, vulnerability remediation, backups and restore testing.
- Support infrastructure recovery, business continuity and security incident response activities.
- Support internal users on infrastructure issues
- Support Cisco-based LAN and wireless infrastructure, including switches and access points.
- Troubleshoot connectivity and network performance issues and maintain accurate diagrams and configuration records.
- Administer and maintain VMware vSphere environments, including ESXi hosts, vCenter, virtual machines, clusters, storage and networking.
- Manage VMware lifecycle activities, upgrades, patching, capacity planning, performance tuning and disaster recovery readiness.
- Contribute to datacenter modernization, infrastructure assessments and technology refresh projects, coordinating with vendors when required.
- Maintain operational procedures, architecture diagrams, configuration records and asset information.
- Support IT governance, audit and compliance activities in collaboration with the Cybersecurity team.
Infrastructure Operations
Network Administration
Virtualization & Datacenter
Documentation & Compliance
Required Technical Skills
- Strong hands-on experience with VMware.
- Experience with Windows Server roles and Active Directory management.
- Working knowledge of Cisco networking and core services such as TCP/IP, DNS, DHCP, LAN, WAN and Wi-Fi.
- Understanding of backup, disaster recovery, infrastructure security and patch management.
- Strong troubleshooting, documentation and English communication skills.
Preferred Skills
- Microsoft Azure knowledge
- Experience with Microsoft 365 Administration and Entra ID
- Knowledge of MS SharePoint Online and MS Teams management.
- Knowledge of Fortinet firewalls systems
- SSO, SAML and identity federation.
- Supporting Infrastructure Service Manager on license management lifecycle
Education & Experience
- Degree or technical diploma in Information Technology, Computer Science or related field.
- 3–5 years of hands-on experience in system administration or IT infrastructure operations.
- Experience supporting business-critical infrastructure in an international or multi-site environment is a plus.
Success Criteria (First 12 Months)
- Become autonomous in daily VMware, Windows Server and infrastructure operations.
- Improve platform stability, security, recoverability and documentation quality.
- Participate in infrastructure modernization, migration and technology refresh projects.
Skills Required
- Degree or technical diploma in Information Technology, Computer Science, or a related field
- 3-5 years of hands-on experience in system administration or IT infrastructure operations
- Strong hands-on experience with VMware
- Experience administering Windows Server roles and Active Directory
- Working knowledge of Cisco networking, TCP/IP, DNS, DHCP, LAN, WAN, and Wi-Fi
- Understanding of backup, disaster recovery, infrastructure security, and patch management
- Strong troubleshooting, documentation, and English communication skills
- Experience supporting business-critical infrastructure in an international or multi-site environment
- Microsoft Azure knowledge
- Microsoft 365 administration and Entra ID experience
- SharePoint Online and Microsoft Teams management knowledge
- Fortinet firewall systems knowledge
- Knowledge of SSO, SAML, and identity federation
- Experience supporting license management lifecycle
What We Do
QubicaAMF Worldwide is the largest and most innovative bowling equipment provider in the world. The company builds and modernizes more bowling entertainment centers than any other company in the industry, with an installed base of more than 10,000 centers across 90 countries. They offer a comprehensive line of high-quality, innovative products designed for both new and existing bowling and entertainment facilities.
