Manage merchant onboarding from signed deal to go-live, run onboarding calls, configure accounts/payments/content, coordinate internal teams, and create scalable onboarding processes, checklists, and documentation to reduce friction and improve time-to-go-live.

Lead practical AI and automation initiatives across Merchant Success, Operations, Product, and Tech. Build internal tools, AI agents, and lightweight proofs of concept; implement and maintain external tools and workflows; improve team efficiency through no-code/low-code automations and operational tooling.

Prospect, qualify, and close new restaurant customers across single- and multi-outlet F&B accounts. Own the full sales funnel from outreach (Lemlist) to onboarding, manage pipelines, run consultative sales conversations, hit targets, and share customer insights with marketing and product to scale international growth.