Develop and maintain APM agents and instrumentation for Java and .NET, implement frontend dashboards and RUM, correlate full-stack traces, manage telemetry pipelines (Kafka/Elasticsearch), build alerting/anomaly detection, and collaborate with DevOps/SRE to diagnose production performance issues.

Drive regional B2B enterprise software sales for observability and monitoring solutions. Build pipeline, conduct demos, negotiate contracts, manage full sales cycle, nurture executive relationships, and collaborate with pre-sales, product, and customer success to meet revenue targets.

Lead client engagements to assess IT environments, design solution roadmaps, and implement observability, monitoring, and integration solutions. Advise on hybrid cloud, automation, ITSM/ITIL frameworks, drive software adoption, produce board-level recommendations, and manage client relationships and delivery quality.