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Develop and execute sales strategies to drive customer acquisition, revenue growth, and market expansion. Lead, coach, and develop sales representatives while maintaining strong relationships with residential, business, and wholesale customers. The role requires telecommunications industry knowledge, leadership capability, and a demonstrated ability to exceed sales targets in a competitive environment.

Performs accounting and owners corporation administration, including monthly reporting, management packs, GST and BAS preparation, audit support, debt collection, budgeting, compliance checks, document management, meeting coordination, and committee support. The role requires strong accounting knowledge, attention to detail, communication skills, and familiarity with strata operations. It is a hybrid position requiring at least five years of relevant experience and immediate availability.

Review workflows, identify inefficiencies, and implement process improvements and practical automations. Map operational processes, connect business systems using tools such as Make, Power Automate, APIs, webhooks, scripts, and AI workflows, then test, document, and support adoption. Measure efficiency, quality, turnaround time, and reliability improvements while troubleshooting and refining solutions with planning and operations teams.

Supports the sales department by resolving Salesforce and quote-related issues, assisting with acquisition integrations and data migrations, maintaining account and opportunity assignments, and administering internal sales systems and user access. The role requires independent work, analytical problem-solving, strong communication, organization, adaptability, and collaboration across departments in a fast-paced matrixed environment.

Generates outbound sales opportunities by contacting existing and prospective B2B customers, conducting calls and email campaigns, qualifying leads, booking appointments, maintaining CRM records, and supporting proposals and follow-ups. The role focuses on identifying customer needs related to document storage, scanning, and mailroom services, building relationships with decision-makers, and introducing qualified opportunities to Business Solutions Managers.

Manages contact center operations by ensuring profitability, meeting client KPIs, monitoring service and sales metrics, coordinating workforce staffing, and leading performance management. Coaches supervisors and associates, administers incentives and corrective actions, analyzes operational data, and communicates program performance to clients and senior leadership. The role emphasizes team morale, customer satisfaction, attendance, policy adherence, and continuous performance improvement.

Manages accounts receivable operations, including debtor follow-up, payment and bank reconciliations, claims and credit processing, account setup, credit reviews, debtor financing, cash-flow forecasting, and month-end activities. The role maintains accurate ledgers, resolves customer inquiries, supports payment targets, and collaborates with finance, sales, customer service, distribution, insurers, and freight providers.

Process vendor invoices and employee reimbursements, verify documentation and approvals, complete three-way matching, resolve vendor credits and pricing claims, reconcile vendor statements, respond to account inquiries, maintain transaction records, and follow accounts payable policies and procedures.

Prepares and manages commercial television schedules for Seven Network Metro channels. Ensures campaigns, sponsorships, inventory transactions, and client terms are accurately delivered in compliance with Australian broadcasting regulations and industry codes. Supports Network Sales Teams with inventory access, manages advanced and post-broadcast inventory, reconciles unavailable inventory, maximizes revenue opportunities, maintains schedule integrity, and contributes to process improvements and team outcomes.

Coordinates commercial inventory scheduling for television channels, preparing accurate and compliant commercial schedules, managing campaigns and sponsorships, optimizing inventory usage, and resolving scheduling issues. The role supports broadcast-quality draft, final, and debriefed schedules while maintaining inventory integrity and revenue potential. It requires strong communication, attention to detail, customer focus, teamwork, concentration, task-switching, and intermediate Microsoft Office skills.