L3 Support Engineer

Posted 17 Hours Ago
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Quezon City, Metro Manila, National Capital Region, PHL
In-Office
Entry level
Artificial Intelligence • Professional Services • Consulting • Automation
The Role
Provides Level 3 technical support by handling helpdesk escalations, administering Windows Server environments, configuring and deploying Microsoft 365, troubleshooting networking and routing, and supporting infrastructure projects under a Senior Engineer.
Summary Generated by Built In

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

  • Take ownership of projects, reporting to your Senior Engineer
  • Handle escalations from the IT helpdesk
  • Support the Senior Engineer on project work and cover him during leave or absence
  • Demonstrate strong M365 configuration and deployment experience
  • Bring strong networking and routing skills
  • Administer and deploy Windows Server environments
  • Ideally, bring some cyber security experience

Join the A-Team and experience the A-Life!

Skills Required

  • Strong Microsoft 365 configuration and deployment experience
  • Strong networking and routing skills
  • Experience administering and deploying Windows Server environments
  • Cybersecurity experience
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The Company
HQ: Melbourne
9,500 Employees
Year Founded: 2006

What We Do

Acquire Intelligence is a global business transformation company and leading provider of business process outsourcing (BPO) and AI consulting services. Using their Automate, Eliminate, Reallocate framework, they blend process improvement and automation with global outsourcing to help businesses eliminate inefficiencies, drive scale, and achieve real-world outcomes.

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