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Leads Crown Resorts’ corporate administration function across Melbourne, Sydney, and Perth. Responsibilities include budgets and forecasting, procurement, vendor and contract management, IT asset lifecycle management, technology adoption, onboarding and offboarding, governance, risk, compliance, audit, process improvement, stakeholder engagement, and team leadership.

Lead Crown Melbourne's VIP customer portfolio to drive sustainable revenue growth through relationship management, business development, and commercial portfolio leadership. Develop acquisition, retention, and reinvestment strategies using customer insights and market intelligence, partner across functions to deliver exceptional guest experiences, and ensure all activities comply with regulatory, AML/CTF, governance, and responsible gaming obligations.