Top Tech Jobs & Startup Jobs

Provide on-site second-level IT support at a Cambridge customer site, resolving hardware and software issues across multi-vendor PCs and Apple devices. Manage SLAs, PC lifecycle and asset management, IMACs, small hardware break/fix and change projects, and perform proactive telephony/AV checks. Produce site documentation and assist escalations and 3rd-line activities as needed.

Provide onsite 2nd-line deskside support for hardware, software and peripherals. Perform IMACD, imaging, patching, cabling diagnostics, printer support, hands-and-eyes for third-party engineers, and update call management systems. Collaborate with cross-functional teams and manage hardware repairs via warranty routes.

Provide 2nd-line deskside support in West London resolving desktop hardware and software issues, manage incidents/IMACs to SLA, handle asset and stock management, liaise with vendors/teams, maintain customer communication, and assist on IT projects.

Provide expert support and troubleshooting for multi-forest Active Directory environments, manage domain controllers and AD security/delegation models, perform schema extensions, create PowerShell automation, support Azure AD/AAD-DS, deliver IDAM projects, and maintain AD availability and standards within an agile ITIL-driven service model.

Provide administrative and logistical support in a busy contact centre: answer and log inbound customer calls, liaise with technical couriers and HP Helpdesk, manage escalations, maintain Excel-based management information, and ensure H&S and ISO9002 processes are followed.

Provide second-level IT support at a Central London customer site, troubleshooting Windows and Apple devices, managing PC lifecycle and assets, performing IMACs, assisting escalations, supporting meeting room AV/telephony, and aiding small projects and hardware repairs to meet SLAs.

Provide on-site second-level IT support at a customer site, troubleshooting hardware and software for multi-vendor PCs and Apple devices, managing PC lifecycle and assets, performing IMACs, assisting escalations, supporting meeting room telephony/AV, and helping with small projects and occasional hands-on break/fix tasks.

Provide administrative and operational support to senior management and operational leads, manage calendars, travel, documentation, reporting, purchase orders, new-hire requests, and training. Maintain process flows, track spending, support business analysts, and communicate companywide updates to ensure timely completion of business objectives.

Provide onsite deskside technical support for desktops, laptops and printers, handling hardware break-fix, IMACD requests, incident and problem resolution, asset refresh delivery, stock management and hands-and-eyes/T&M tasks for users based in Wolverhampton.

Administer and maintain SQL Server environments: troubleshoot managed-service issues, implement maintenance plans, backups and DR testing, perform performance tuning and monitoring, resolve integrity/replication/log-shipping/blocking issues, and collaborate with IT support teams.