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Drive personal and store sales while executing daily operations, coaching team on KPIs, ensuring firearm safety and ATF compliance (4473 forms, background checks), managing opening/closing routines, inventory, merchandising, and delivering exceptional customer service.

Manage high-volume inbound calls and help desk tickets, identify customer needs, research issues, provide resolutions, issue credits/return authorizations, resolve complaints, act as liaison between stores and customers, and work rotating weekends/evenings while maintaining accuracy and satisfaction.

Drive personal and store sales while supporting store leadership with opening/closing routines, daily operations, compliance, inventory, merchandising, and excellent customer service. Ensure firearm safety, ATF regulation compliance, accurate background checks and documentation, and maintain store readiness and visual standards.

Drive personal and store sales while supporting store leadership with opening/closing routines, daily operations, inventory and merchandising, cash reconciliation, KPI review and coaching. Ensure firearm safety, ATF compliance (4473s, background checks), maintain store cleanliness, and deliver exceptional customer service to meet sales and membership goals.

Drive personal and store sales while supporting store leadership in daily operations, compliance, and safety. Deliver exceptional customer service, coach team on KPIs, manage opening/closing and cash reconciliation, maintain merchandising and inventory flow, and ensure firearm safety and ATF regulatory compliance.

Provide excellent customer service, convert customers to buyers, manage range check-in and firearm rental compliance, answer product questions, support promotions and ecommerce pickups, and uphold safety and regulatory procedures.

Provide outstanding, compliant customer service in-store and on the range; greet customers, convert shoppers to buyers, manage firearm rental/check-in and ecommerce pickups, communicate with safety staff, maintain product knowledge and regulatory compliance (e.g., Form 4473).

Assist customers with shopping and range services, convert customers to buyers, conduct range check-in and firearm rental processes, maintain compliance with 4473 and background checks, use radios to coordinate safety, answer product questions, process ecommerce pickups, stay current on products, and provide outstanding customer service while supporting sales and promotions.

Drive individual and store sales while executing daily store operations, compliance, and safety. Coach team on KPIs, manage opening/closing routines, merchandising, inventory, cash reconciliation, and ensure firearm safety and ATF regulatory compliance.

Lead training and quality assurance for Range USA instructors by certifying new instructors, auditing classes and lessons, providing feedback, ensuring state credential compliance, supporting district education issues, coordinating with operations and help desk, and facilitating new store education readiness.