Compliance Coordinator

Posted 9 Days Ago
Be an Early Applicant
37070, Goodlettsville, TN, USA
In-Office
Entry level
Retail • Sports
The Role
Audits firearm transaction records and ATF Form 4473 documentation, verifies NFA and asset protection compliance, monitors compliance metrics, and resolves help desk issues. Trains and coaches store employees, leads audit review calls, updates procedures, communicates regulatory changes, supports ATF inspections, and serves as the compliance subject matter expert for an assigned territory. Regular travel across multiple stores is required.
Summary Generated by Built In

Compliance Coordinator

 

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Compliance Coordinator

Reports to

Senior Compliance Coordinator

Classification

Full-Time / Exempt / Salaried

Position overview

The Compliance Coordinator is on the front lines of our department’s mission: ensuring every Range USA firearm transaction complies with all regulations through oversight, training, and standards. This field-based, multi-unit role requires auditing compliance records, coaching store employees, and serving as the ATF and 4473 subject matter expert for an assigned territory. Travel required. 

Core values alignment:

  • Curious — ask questions, find and solve problems
  • Passionate — care deeply about the brand, team, and customers
  • Do it Right — take pride in accuracy and credibility
  • Service — put others above ourselves

Key responsibilities

Audit & Compliance 

  • Audits all 4473 forms for accuracy and completeness in accordance with local, state, and federal law, including verifying that all forms where no transfer occurred are maintained and filed correctly, that the bound book has been reconciled, and that all multi-sale forms have been submitted to the appropriate agencies 
  • Verifies all frames and receivers are properly identified with warning labels 
  • Conducts quarterly Asset Protection cash on hand counts and submits results to the appropriate team 
  • Completes quarterly NFA audits across all assigned stores 
  • Ensures error correction sheets are acted upon promptly and all forms are properly archived 

Operations & Reporting 

  • Monitors and responds to help desk tickets within 24 hours 
  • Reviews all compliance-related metrics and dashboards 
  • Budgets, manages, and reports expenses within company guidelines 

Training & Coaching 

  • Trains, coaches, and guides store employees to consistently meet 4473 and ATF compliance standards 
  • Leads monthly recap calls with each store in the territory to review and discuss audit results 
  • Works closely with District Leaders to build consistency across assigned stores by participating in their weekly calls to communicate new policies, procedures, laws, and ATF-related news 
  • Conducts monthly Hip Pocket trainings with store staff to support ongoing learning and retraining 
  • Develops and updates training and procedure documents 

Communication & Relationships 

  • Builds and maintains strong working relationships with ATF partners during inspections and trainings 
  • Serves as an active participant in the weekly compliance Level 10 meeting, communicating territory-wide issues and driving problem resolution 
  • Participates in special projects such as deep dives, trainings, meetings and conferences, and combination audits 
  • Serves as the compliance subject matter expert for the assigned territory 

Desired skills & experience

  • Associate degree in Business Management or a related field preferred 
  • Strong execution skills — ability to deliver results within expected timeframes 
  • Proficiency in Microsoft Office, including advanced Excel, Word, and PowerPoint 
  • Exceptional attention to detail and commitment to accuracy 
  • Strong verbal and written communication skills, applied to foster a collaborative training environment between the coordinator and store team 
  • Demonstrated ethical conduct 
  • Proven problem-solving and analytical ability 
  • Effective multi-tasking, prioritization, and time management 
  • Ability and willingness to travel regularly within an assigned territory 

Employee benefits

  • Medical, Dental, and Vision health insurance
  • Unlimited Shooting – Free Classes
  • Industry-leading online and in-store discounts
  • Manufacturer rewards and points program
  • No firearm experience needed — we offer paid training

Skills Required

  • Associate degree in Business Management or a related field
  • Strong execution skills and ability to deliver results within expected timeframes
  • Proficiency in Microsoft Office, including advanced Excel, Word, and PowerPoint
  • Exceptional attention to detail and commitment to accuracy
  • Strong verbal and written communication skills
  • Demonstrated ethical conduct
  • Proven problem-solving and analytical ability
  • Effective multitasking, prioritization, and time management
  • Ability and willingness to travel regularly within an assigned territory
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The Company
HQ: Memphis, TN
1,800 Employees
Year Founded: 2012

What We Do

Range USA is a leading operator of indoor shooting ranges and a firearm retailer in the United States. The company provides safe, modern facilities for firearm enthusiasts of all experience levels, offering gun range memberships, a wide variety of name-brand handguns, rifles, and ammunition for sale, as well as professional firearms training and education services.

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