Engage customers to identify needs, present vehicle features, conduct test drives, handle negotiations, close sales, and follow up to ensure satisfaction. Stay informed on products and competitors and provide excellent customer service to build long-term relationships.

Handle high-volume inbound internet and phone inquiries, qualify prospects, answer pricing/payment/availability questions, and set in-person dealership appointments. Focus on phone-time and sales KPIs (appointments set, appointment shows, purchases). Compensation includes hourly wage plus monthly bonuses tied to performance.