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Lead Talent & Culture operations for a pre-opening luxury hotel: design and improve HR policies, partner on recruitment and retention, advise leaders, build engagement and inclusion programs, and drive culture and DEI initiatives.

Processes and reviews hotel invoices, codes transactions, prepares payment runs, reconciles vendor statements, manages expense reports, maintains accounts payable records, supports month-end close and audits, and generates reporting. The role also manages vendor inquiries and supports multiple properties across the portfolio, with occasional extended hours during reporting deadlines.

Lead talent and culture strategy for a luxury hospitality property. Responsibilities include workforce planning, recruiting, onboarding, compensation, succession planning, employee engagement, recognition programs, learning and development, labor-law compliance, employee relations, investigations, conflict resolution, HR metrics, and budget management. Partner with the General Manager and executive team to strengthen staffing, performance, culture, and service delivery.

Lead and maintain the property's IT infrastructure and security, provide end-user support and training, manage IT projects and vendor contracts, ensure compliance (PCI/GDPR), maintain backups and connectivity, and provide on-call and AV support to optimize guest and operational technology services.

Lead daily finance operations and month-end close, implement pre-opening financial systems and controls, manage payroll, revenue reconciliations (PMS/POS), support budgeting/forecasting, liaise with auditors, and coach the finance team to ensure accurate reporting and commercial insight for the hotel opening and operations.

Lead hotel financial planning and budgeting, maximize cash flow, establish controls, deliver timely financial reporting and analysis, manage owner relationships, oversee staff development, ensure regulatory compliance, and evaluate operating and financial agreements to mitigate risks.

Lead talent acquisition, onboarding, compensation, succession planning, and learning & development. Champion culture through engagement, recognition, events, and internal communications. Advise the General Manager and Executive Committee on staffing, performance coaching, employee relations, investigations, compliance, and budgeted talent programming to support resort operations and retention goals.

Lead talent acquisition, onboarding, engagement, learning and succession for a luxury boutique hotel. Partner with leadership on staffing, performance coaching, compliance, employee relations, recognition programs, and budgeted L&D initiatives to drive culture and retention.

Lead and build Auberge's Internal Audit function: design a risk-based audit plan, perform fieldwork and reporting, assess controls across hotel, HOA, finance, procurement, payroll, IT and third-party risks, drive remediation, advise leadership, benchmark practices, and leverage audit tools and data analytics. Regularly present findings to executives and travel extensively to conduct onsite audits across U.S. and Europe.

Lead talent and culture initiatives: manage onboarding, learning and development, employee relations, HR processes, full-cycle recruitment, J-1 visa liaison duties, recordkeeping, and recognition programs to foster engagement and brand-standard service.