Group Sales Manager

Posted 4 Days Ago
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Playa del Carmen, Solidaridad, Quintana Roo, MEX
In-Office
Senior level
Real Estate • Travel • Hospitality
The Role
Drive group business for a luxury resort by prospecting corporate and social accounts, managing leads and RFPs, preparing proposals and contracts, evaluating revenue opportunities, coordinating rates and availability, maintaining CRM pipelines, organizing client events and site inspections, and communicating confirmed group details to hotel operations. The role requires strong relationship management, negotiation, commercial analysis, and domestic and international travel.
Summary Generated by Built In
Company Description

Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview retreat features expansive private terraces with floor-to-ceiling glass doors, spa-style bathrooms with dual vanities and soaking tubs, and thoughtful design that blurs the line between indoors and out. From outdoor adventures that immerse guests in the region’s natural wonders to hands-on experiences with local artisans, the resort’s on- and off-site programming is designed to celebrate the vibrancy of the Yucatán and its rich cultural heritage. The resort’s signature dining venue, Itzam, showcases elevated modern Mexican cuisine with a focus on local ingredients, complemented by panoramic ocean views from its open-air seating, lounge terrace, and private dining room, Pixán. Further celebrating the destination’s culture and history, the resort’s outdoor eatery Che Che honors the ‘nikkei’ tradition, blending Japanese techniques with Latin American ingredients, while in-the-sand dining at El Changarro completes a culinary program rooted in discovery. For wellness seekers, SANA, an Auberge Spa, offers a serene healing sanctuary featuring a cenote-inspired pool, drawing on ancient practices while embracing modern wellness trends. 

 

For more information: auberge.com/etereo 

Follow Etéreo on Facebook and Instagram @EtereoAuberge

Job Description

We are looking for someone who can drive group business for Etéreo, build long-term commercial relationships, and turn opportunities into results for the hotel.

  • Prospect and develop accounts within the assigned territory, including corporate clients, meeting planners, agencies, destination management companies (DMCs), and relevant organizations.
  • Identify new business opportunities and reactivate accounts that have generated business in the past.
  • Respond to leads and requests for proposals (RFPs), and prepare proposals, sales agreements, contracts, and other commercial documents.
  • Evaluate each opportunity based on dates, group size, rates, and its potential contribution across rooms, banquets, catering, spa, and other revenue streams.
  • Coordinate with the Sales and Revenue Management teams on availability, rates, concessions, and commercial terms.
  • Keep account and contact information, sales activity, and the pipeline up to date, and prepare weekly reports.
  • Organize client presentations, site inspections, sales events, and familiarization trips.
  • Share confirmed group details with the operational teams in a timely manner and follow up on client needs.

Qualifications

  • Bachelor’s degree in a related field.
  • At least five years of experience in hotel group sales.
  • Experience selling ultra luxury hotels or resorts; experience with international resort destinations is preferred.
  • Knowledge of group sales across corporate and social markets, meetings, incentives, and events.
  • Experience managing leads, RFPs, proposals, contracts, and CRM or sales-tracking systems.
  • Excellent  verbal and written communication, negotiation, organization, and follow-up skills.
  • Ability to analyze accounts, market segments, territory, competition, and business opportunities.
  • Availability for domestic and international travel, client visits, and attendance at trade shows and sales presentations.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Skills Required

  • Bachelor's degree in a related field
  • At least five years of experience in hotel group sales
  • Experience selling ultra-luxury hotels or resorts
  • Experience with international resort destinations
  • Knowledge of group sales across corporate and social markets, meetings, incentives, and events
  • Experience managing leads, RFPs, proposals, contracts, and CRM or sales-tracking systems
  • Excellent verbal and written communication, negotiation, organization, and follow-up skills
  • Ability to analyze accounts, market segments, territory, competition, and business opportunities
  • Availability for domestic and international travel, client visits, trade shows, and sales presentations
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The Company
HQ: Bethesda, MD
1,100 Employees
Year Founded: 1998

What We Do

Auberge Collection is a portfolio of extraordinary hotels, resorts, safaris, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. Spanning three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

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