Top Tech Jobs & Startup Jobs

Lead creation and execution of a Strategic Procurement function: build the team, design strategic sourcing, category management, SRM and contract processes, drive spend analysis, supplier consolidation, negotiation, stakeholder engagement, and continuous improvement to transform spend management and procurement operations.

Support research staff on secondary government data projects, survey programming, data collection/panel management, and reporting. Assist with client and syndicated project deliverables and maintain records; attend company meetings.

Prepare and issue invoices, manage receivables and collections, perform month-end journal entries and reconciliations, support budgeting/forecasting and ad hoc financial analysis, maintain accounting operations, back up critical processes, and identify process improvements.

Lead the enterprise travel and expense program for more than 1,000 employees and a $30M+ budget. Own the Concur travel and expense platforms, lead the Neo-to-Concur migration, manage the Amex GBT relationship, evaluate the corporate card program, negotiate airline and hotel discounts, oversee policies and compliance, optimize spending, analyze program data, coordinate event and executive travel, and improve traveler communications and experience.

Leads the company’s strategic vision, operational excellence, organizational culture, financial performance, client and stakeholder relationships, regulatory compliance, and growth initiatives across the Medicare and healthcare insurance business.

Lead new business operations for life and annuity submissions, manage Team Leads and Case Managers, enforce KPIs and SLAs, oversee case flow and turnaround times, deliver onboarding and coaching, serve as escalation point for complex cases, partner cross-functionally, drive process improvements, and report operational performance and risks to leadership.

Design and implement enterprise-scale technical solutions and integrations. Build logical and physical architectures, CI/CD pipelines, containerized cloud applications, API management, and security (SAML/OIDC). Collaborate with engineering and product teams, perform testing and debugging, define KPIs/KRIs, and drive innovation and risk management across projects.

Provide client and agent support during enrollment periods by responding to inquiries, guiding enrollment processes, entering and verifying data, tracking enrollment activity, maintaining documentation, and escalating complex issues. Support agents administratively during AEP and help identify process improvements.

Own lifecycle marketing campaigns across email, in-app, SMS, push, and content cards. Plan, build (copy, HTML, designs), QA, execute, analyze A/B tests, report performance, and ensure compliance with CAN-SPAM, TCPA, and HIPAA. Maintain campaign assets, calendars, and documentation while partnering with brand and external teams.

Manage and support agents to improve performance and satisfaction by providing sales support, training, CRM data entry, troubleshooting operational issues, tracking productivity, and delivering excellent customer service to grow client base and profitability.