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Leads regional leadership teams, including Account Managers and Supervisors, while overseeing major client relationships, retention, growth, staffing, profitability, and operational performance. Develops business strategies, improves account management practices and workflows, promotes technology adoption, and fosters employee-owner culture. Requires insurance industry experience, leadership capability, insurance licensing, business judgment, Microsoft Office proficiency, and a valid driver's license.

Provides first-line IT support by troubleshooting hardware, software, network, cloud desktop, and access issues. Manages help desk tickets, monitors email security filters, supports technology rollouts and testing, and participates in an after-hours on-call rotation. The role supports Microsoft 365, Intune, Azure Virtual Desktops, Salesforce, Vertafore, and other business platforms, with occasional travel to company offices for onsite support.

Leads a commercial lines region or division by developing supervisors, account managers, and customer service representatives. Oversees major client relationships, retention, growth, staffing, profitability, and operational performance. Develops regional strategies, improves workflows, promotes consistent account management practices, supports technology adoption, and fosters employee-owner culture. Requires insurance expertise, leadership experience, appropriate state licenses, business judgment, Microsoft Office proficiency, and a valid driver's license.

Provides day-to-day support, troubleshooting, configuration, administration, testing, and training for business applications including insurance, CRM, productivity, and AI tools. Creates user guides and training materials, improves workflows, coordinates with IT and vendors, and supports software releases and integrations. The role also provides on-site assistance across company offices as needed.

Build and maintain client relationships, prospect and grow a sales pipeline, assess client insurance needs, prepare quotes/proposals using agency tools, meet sales goals, collaborate across teams, and maintain documentation and compliance.

Sell group employee benefits by driving new business, expanding and retaining accounts, managing a sales pipeline, crafting customized proposals, gathering underwriting risk information, following renewal workflows, referring cross-division opportunities, and partnering with internal teams to deliver client service.

Sell commercial property & casualty insurance by building and managing a prospect pipeline, producing customized proposals, gathering risk/underwriting data, driving new business and renewals, collaborating with internal teams, and expanding client relationships across commercial lines.

Manage a book of commercial insurance business, serve as primary client contact, partner with sales and producers on renewals and risk strategies, lead client meetings, build carrier relationships, prepare and review policies/applications, stay current on industry changes, and mentor assistant account managers.

Sell commercial property & casualty insurance by building and managing a prospect pipeline, closing new business, expanding accounts, preparing customized proposals, gathering underwriting details, following renewal workflows, and collaborating with internal teams to ensure client retention and service.

Manage a book of commercial insurance accounts, serve as primary client contact, support renewals and coverage planning, build carrier relationships, prepare policies and applications, stay current on industry changes, partner with producers, and mentor assistant account managers.