Provide technical support for IBM i/AS400 systems, RPG-based applications, and business software. Troubleshoot hardware, software, connectivity, access, and system issues; monitor system operations; maintain reliability, performance, and data integrity; document resolutions; and collaborate with internal teams to support daily IT operations.

Provides front-desk and administrative support for an HOA, including responding to resident inquiries, communicating with owners and external parties, processing estoppel requests, architectural applications, and payments, maintaining records, managing office supplies, and supporting daily operations. Requires bilingual English-Spanish communication, strong customer service, organization, multitasking, and proficiency with Windows, Microsoft 365, and HOA management software.