Design email campaigns, pop-ups, GIFs and animations for e-commerce brands; build and maintain email design systems; meet deadlines; provide design direction and support to the team to improve workflows and output.

Manage results and relationships for 4-5 high-value Shopify brands, develop advanced retention strategies and playbooks, write copy and direct creative, mentor specialists, improve processes, and lead complex client negotiations.

Manage retention strategy and execution for 1-2 accounts while handling copywriting and project management for 5-6 additional pod accounts. Lead client calls and business reviews, analyze data and reports, translate insights into action, and maintain status tracking, approvals, and sequencing. Grow into full strategic ownership and revenue generation.