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Own and improve platform security by conducting penetration tests and vulnerability management, managing DAST/SAST and SIEM tooling, integrating security into CI/CD, leading incident response and forensics, enforcing compliance (GDPR, ISO 27001), managing IAM, and delivering security training across the company.

Design, implement, and maintain features across the virtual cloud platform. Own end-to-end development, perform code and design reviews, mentor junior engineers, and improve platform capabilities (deployment, auth, developer experience). Contribute to architecture of distributed systems, APIs, databases, and cloud-native components.

Serve as primary contact for partner and customer support requests, manage and resolve tickets, document runbooks/FAQs, surface recurring issues to Product & Engineering, collaborate on escalations, and help scale the support function.

Lead and build Codesphere's customer and partner support function: define strategy, processes, SLAs, tooling, and escalation paths. Hire and manage a support team, collaborate with Product and Engineering to resolve complex issues, turn recurring problems into systematic fixes, and act as escalation owner for critical incidents.

Lead brand, messaging, and go-to-market strategy for a B2B cloud provider. Own multi-channel campaigns, partner co-marketing, agency management, and event execution while ensuring consistent messaging across all touchpoints.

Lead and scale Codesphere's customer success function: define processes and standards, represent at senior stakeholder level, build and manage a team of project/account managers, ensure delivery quality and contractual compliance, escalate and resolve high-stakes client issues, and create feedback loops to Product & Engineering.

Lead high-stakes client engagements from setup to delivery: act as primary client contact, align internal and external workstreams, manage requirements through change control and sign-off, run acceptance testing and delivery milestones, surface and mitigate risks, translate between technical and business stakeholders, and establish governance and communication flows.

Serve as the technical bridge between Sales and Engineering: run technical discovery, design scalable cloud architectures, build demos/POCs, present to stakeholders, and feed market insights into product roadmap.

Own the full partner lifecycle, design and run a Partner Program, organize Partner Days, enable partner-driven certification and training, and drive partner-influenced revenue as the primary success metric.

Build and own end-to-end platform features for a sovereign cloud provider: design, implement, test, and maintain APIs, deployment tooling, IAM, secrets, CI integrations, Web IDE, and monitoring. Conduct code/design reviews, mentor junior engineers, and raise platform quality across distributed systems.