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Supports inside sales by managing quotes, CRM opportunities, customer purchase orders, inventory allocation, and pipeline closure. Cross-references lighting manufacturers’ part numbers, recommends equivalent products, monitors project timelines, and analyzes sales data. Builds customer relationships, assists sales representatives, and coordinates time-sensitive orders while maintaining accurate reporting and responsive customer service.

Manages a territory across Indiana, Kentucky, Arkansas, and West Tennessee by driving demand for commercial lighting products. Builds relationships with distributors, contractors, sales agencies, specifiers, and end-users; trains sales partners; oversees agency performance; develops sales plans; analyzes market trends; supports trade shows and cold calling; maintains customer opportunities; and provides market feedback to leadership and product teams. The role is remote but requires residence within the territory and regular travel for customer visits.

Supports the distributor sales team through outbound and inbound sales, customer service, price quoting, CRM maintenance, sales analysis, order updates, and product cross-referencing. Serves as a liaison among sales agencies, distributors, territory managers, and customers while identifying sales opportunities and ensuring timely responses. Requires lighting industry knowledge, strong communication, organization, analytical ability, and proficiency with Microsoft Office and CRM systems.

Develops job-quote pricing, manages customer pricing in P21 ERP, analyzes pricing trends and competitiveness, and partners with sales to improve profitability and customer satisfaction. Uses advanced Excel, Power BI, and SQL to analyze pricing data, prepare management reports, evaluate market competition, and identify process improvements. Supports pricing initiatives across company divisions and maintains strong relationships with sales representatives.

Manages new product introduction projects from pre-launch planning through post-launch analysis. Coordinates engineering, quality, product management, supply chain, marketing, compliance, and external partners. Oversees project plans, documentation, packaging artwork, specifications, audits, pricing data, UPC codes, QR codes, digital asset management, and process improvements. Maintains Wrike workflows, tracks milestones, resolves delays, supports compliance, and trains product development administrators.