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Lead supply chain improvements for a high-tech manufacturing unit: develop logistics policy, run improvement projects, root-cause disruptions, align demand and supply, build KPIs and dashboards, drive supplier improvements, advise management, and train colleagues.

Serve as primary customer contact for leading semiconductor clients, develop and execute strategic account plans, negotiate complex quotes/contracts, align customer goals with internal project teams, represent NTS at visits and audits, and drive account growth while coordinating cross-functional stakeholders.

Lead and mentor Account Managers and Customer Service staff to drive commercial performance, customer satisfaction, and market expansion for high‑tech OEM accounts. Oversee key account strategy (semiconductor, analytical, healthcare), handle escalations and complex negotiations, optimize CRM/sales processes and NPI handovers, and collaborate with Operations, Supply Chain, and Engineering to align commercial commitments with capacity.

Create didactically sound, visually appealing e-learning modules from existing and new training materials. Gather learning objectives from technical colleagues, translate complex technical content into clear learning, design course structure and visual layout, and deliver immediately usable onboarding, product knowledge, safety, and customer introduction modules.

Translate customer E-BOMs into production M-BOMs, maintain article and BOM data in ERP, manage configuration changes, visualize inventory/production impact, and collaborate with engineering, supply chain, and production to improve logistics processes and data quality.

Serve as strategic and operational HR Business Partner for a high-tech manufacturing site: manage end-to-end HR functions (recruitment, employee relations, performance, compensation, LMS), lead talent reviews, succession planning, training/OJT, HR analytics, and liaise with Singapore government agencies to support workforce capability and organizational development.

Lead multidisciplinary teams to transfer products from development to stable series production for semiconductor/analytical assemblies. Set and monitor QLTC targets, align customer development with manufacturability, manage milestones, commercial agreements, and stakeholder reporting throughout NPI to volume release.

Lead and direct planning, procurement, and logistics teams to improve delivery performance, reduce lead times, and optimize inventory. Own S&OP, set KPIs, implement supply chain strategy, drive continuous improvement and ERP-enabled processes, and collaborate with production, NPI, procurement, and sales to build a scalable, high-performing team.

Lead industrialization of customer designs into scalable, cost-efficient, first-time-right production processes in a low-volume, high-complexity environment. Own the full NPI lifecycle, design serial production processes, define tooling and qualifications, perform FMEA/SPC/8D validation, monitor cost/quality/delivery, and coordinate with international suppliers for manufacturability and QA.

Lead and manage the local sales team at NTS Drachten as a working manager. Drive revenue, margin, customer satisfaction, and account management for semiconductor and analytical customers. Translate technical capabilities into customer propositions, develop growth plans, optimize local sales processes, and support strategic business development nationally and internationally.